Niccole Slifko

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Completed EKGs and other tests based on patient presentation in office.
• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Answer numerous telephone calls to offer office information, answer questions, and direct calls to staff in a very busy Family Practice..
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Oriented and trained new staff on proper procedures and policies.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
• Measured patient pulse oximetry.
• Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.

• Supported organizational growth by fostering a positive work environment that encouraged collaboration, open communication, and continuous learning among team members.
• Developed strong rapport with potential clients through professional demeanor, active listening skills, and clear communication during phone interactions.
• Explained product prices and packages as well as answered questions and addressed concerns of customers.
• Generated leads and established relationships with potential customers through outbound telephone calls.
• Documented customer interactions and transactions, maintaining accurate records of all dealings.
• Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Managed filing system, entered data and completed other clerical tasks.

Responsible for customer service in a bar/ restaurant business. Supervised staff of 5 in daily operations. Accountable for accuracy of register receipts and daily bank deposits. Responsible for all business management to include bookkeeping, inventory ordering, scheduling, and security of building and premises.

• Maintained professional, organized, and safe environment for employees and patrons.
• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.

• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.