Dynamic retail professional with expertise in customer service and team leadership. Proven ability to train teams effectively and maintain high operational standards in fast-paced environments.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Retail Associate
UNIQLO
Philadelphia, Pennsylvania
01.2026 - Current
Assisted customers with product selection and inquiries.
Maintained store organization and cleanliness throughout shifts.
Participated in visual merchandising to display products attractively.
Aquatics Supervisor
Enchanted Forest Water Safari
Old Forge, NY
06.2022 - 09.2025
Supervised daily operations of aquatics facility and ensured safety protocols were followed.
Trained lifeguards on emergency procedures and customer service best practices.
Responded to patron inquiries and resolved issues related to aquatic services.
Crew Member
McDonald's
Oneida, New York
10.2023 - 05.2024
Provided exceptional customer service in fast-paced dining environment.
Maintained cleanliness and organization of workstations and dining areas.
Assisted team members with food assembly and order accuracy.
Snowboard Instructor
Woods Valley
Westernville, New York
12.2022 - 03.2023
Instructed students on proper snowboarding techniques and safety procedures.
Created engaging lesson plans tailored to individual skill levels and goals.
Education
Bachelor of Science - Fashion Industry Merchandising
Drexel University
Philadelphia, PA
06-2028
Skills
Visual merchandising
Customer service
Team building
Time management
Sales strategies
Flexible and adaptable
Friendly, positive attitude
Certification
LVMH Certificate
Timeline
Retail Associate
UNIQLO
01.2026 - Current
Crew Member
McDonald's
10.2023 - 05.2024
Snowboard Instructor
Woods Valley
12.2022 - 03.2023
Aquatics Supervisor
Enchanted Forest Water Safari
06.2022 - 09.2025
Bachelor of Science - Fashion Industry Merchandising