Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Niccolena Helmer

Philadelphia,PA

Summary

Dynamic retail professional with expertise in customer service and team leadership. Proven ability to train teams effectively and maintain high operational standards in fast-paced environments.

Overview

4
4
years of professional experience
2
2
Certifications

Work History

Retail Associate

UNIQLO
Philadelphia, Pennsylvania
01.2026 - Current
  • Assisted customers with product selection and inquiries.
  • Maintained store organization and cleanliness throughout shifts.
  • Participated in visual merchandising to display products attractively.

Aquatics Supervisor

Enchanted Forest Water Safari
Old Forge, NY
06.2022 - 09.2025
  • Supervised daily operations of aquatics facility and ensured safety protocols were followed.
  • Trained lifeguards on emergency procedures and customer service best practices.
  • Responded to patron inquiries and resolved issues related to aquatic services.

Crew Member

McDonald's
Oneida, New York
10.2023 - 05.2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted team members with food assembly and order accuracy.

Snowboard Instructor

Woods Valley
Westernville, New York
12.2022 - 03.2023
  • Instructed students on proper snowboarding techniques and safety procedures.
  • Created engaging lesson plans tailored to individual skill levels and goals.

Education

Bachelor of Science - Fashion Industry Merchandising

Drexel University
Philadelphia, PA
06-2028

Skills

  • Visual merchandising
  • Customer service
  • Team building
  • Time management
  • Sales strategies
  • Flexible and adaptable
  • Friendly, positive attitude

Certification

LVMH Certificate

Timeline

Retail Associate

UNIQLO
01.2026 - Current

Crew Member

McDonald's
10.2023 - 05.2024

Snowboard Instructor

Woods Valley
12.2022 - 03.2023

Aquatics Supervisor

Enchanted Forest Water Safari
06.2022 - 09.2025

Bachelor of Science - Fashion Industry Merchandising

Drexel University
Niccolena Helmer