Niccolo Gracia
Cypress,TX
Summary
Personable and highly organized professional with a knack for strategic planning and problem-solving. Demonstrates strong understanding of supply chain management principles and effective use of transportation and warehousing software. Committed to optimizing logistics processes to achieve cost savings and improve efficiency.
Overview
4
4
years of professional experience
Work History
Inventory Associate
CarMax
Houston
01.2026 - Current
- Managed daily inventory operations, including receiving, scanning, and organizing vehicles to maintain accurate stock records
- Utilized inventory management software like IMS and ERO to track stock levels and fulfill orders efficiently
- Coordinated with sales and logistics teams to ensure timely vehicle availability and efficient lot organization
- Coordinated with transporters to facilitate efficient inbound and outbound vehicle shipments, ensuring timely and accurate deliveries
Logistics Manager
Indie Grafix
Cypress, TX
01.2025 - 01.2026
- Supervised daily operations to ensure adherence to quality standards and efficiency
- Coordinated logistics for the timely delivery of products and materials
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks
Seasonal Specialist
Apple
Houston, TX
08.2024 - 01.2025
- Achieve and exceed daily sales targets by leveraging in-depth product knowledge and tailoring solutions to customer needs, contributing to a significant increase in in-store sales
- Educated customers on Apple services, including AppleCare+, achieving a ~54% attachment rate by addressing objections and highlighting value propositions
- Promoted business services to customers, resulting in new client introductions and alignment with company goals
- Collaborated with cross-functional teams to ensure seamless operations during new product launches and peak hours
Retail Customer Sales Associate
Dick’s Sporting Goods
Cypress, TX
11.2022 - 08.2024
- Processed customer transactions accurately using point-of-sale systems
- Assisted customers with inquiries, enhancing the overall shopping experience
- Trained new cashiers on operational protocols and customer service standards
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Brand Ambassador
Polo Ralph Lauren
Cypress, TX
03.2022 - 10.2022
- Ranked among the top 3 sales associates, consistently exceeding sales targets and driving monthly department sales growth.
- Delivered personalized shopping experiences and expert product knowledge, resulting in increased customer satisfaction and repeat business.
- Received positive customer feedback for exceptional service, contributing to improved brand awareness and loyalty.
- Monitored inventory levels, ensuring product availability while minimizing stock discrepancies.
Education
Bachelor of Business Administration - Supply Chain Management
University of Houston
Houston, TX05.2028
High School Diploma - undefined
Cypress Ranch High School
Cypress, TX05.2021
Skills
- Proficient Inventory Management Systems
- Proficient in Excel
- Microsoft Office Suite
- Cash handling
- POS system operations
- Data entry
Accomplishments
- Consistently ranked among top sales performers at Polo Ralph Lauren and Apple.
- Improved inventory accuracy by 20% and online order fulfillment efficiency by 20% at Indie Grafix.
- Achieved a ~54% AppleCare+ attachment rate at Apple through effective customer education.
- Received multiple customer commendations for exceptional service at Apple.
Timeline
Inventory Associate
CarMax
01.2026 - Current
Logistics Manager
Indie Grafix
01.2025 - 01.2026
Seasonal Specialist
Apple
08.2024 - 01.2025
Retail Customer Sales Associate
Dick’s Sporting Goods
11.2022 - 08.2024
Brand Ambassador
Polo Ralph Lauren
03.2022 - 10.2022
High School Diploma - undefined
Cypress Ranch High School
Bachelor of Business Administration - Supply Chain Management
University of Houston