Nicde Herrera
El Paso,TX
Summary
Personable and organized individual with knack for multitasking and maintaining positive work environment. Possesses strong skills in communication and coordination, coupled with ability to manage schedules efficiently. Aims to enhance operational efficiency and contribute to streamlined processes.
Overview
1
1
year of professional experience
Work History
Dispatcher
Expeditors
10.2024 - Current
- Directed dispatching, routing, and tracking of fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
- Processed orders, ran bulk pick sheets, processed, and printed invoices and created daily shipping logs.
- Enhanced communication between field units and office personnel by managing radio transmissions and phone communications.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Retail Sales Associate
Express Retail Store
11.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Education
High school diploma -
Coronado High School
El Paso, TX06.2024
Skills
- Multilingual
- Communication Skills
- Time Management
- Cash Handling
- Retail Sales
- Merchandising
- POS
- Problem-solving
- Prioritization
- Filing and data archiving
Languages
English
Spanish
Timeline
Dispatcher
Expeditors
10.2024 - Current
Retail Sales Associate
Express Retail Store
11.2023 - Current
High school diploma -
Coronado High School
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