Nichaela McQueen
Pinole,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
10
10
years of professional experience
Work History
Cake Decorator
Safeway
Pinole, CA
03.2024 - 04.2024
- Formulated designs based on customer specifications.
- Organized supplies to ensure efficient workflow during cake decorating process.
- Cleaned work area after completing each project for sanitation purposes.
Cashier
Berlington Coat Factory
Pinole, CA
04.2023 - 06.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Greeted customers and answered any questions they had about the store's products and services.
Warehouse Packer
Amazon
Pinole, CA
07.2019 - 08.2022
- Processed customer orders quickly and accurately while maintaining high quality standards.
- Inspected incoming shipments for any damages or discrepancies in quantity and quality.
- Utilized RF scanners for tracking inventory movement throughout the warehouse facility.
- Unloaded trucks and sorted incoming products into designated areas.
Security Officer
Kaiser Corporate
06.2016 - 03.2019
- Remote Officer for multiple sites around East Bay
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Warehouse Team Member
Blue Apron
01.2015 - 06.2015
- Loaded, unloaded, and moved material to and from storage and production areas.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Completed over 100 customer orders each day in warehouse setting.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Cashier/Stock Member
Bath & Beyond
01.2015 - 05.2015
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Interacted with guests in friendly and knowledgeable way.
Asst. Manager
Dominoes Pizza
05.2014 - 11.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associate of Arts - Business Administration
Contra Costa College
San Pablo, CA08.2024
Associate of Arts - Behavioral Sciences
Alameda Community College
Alameda, CA06.2023
High School Diploma -
El Cerrito High School
El Cerrito, CA06.2014
Skills
- Customer service
- Financial analysis
- Data entry
- Team building
- Cleaning and sanitizing
- Report preparation
- Sales transactions
- Issue resolution
- Merchandise restocking
- Problem solving
- Effective communication
- Efficient typing
- Academic writing
- Conflict resolution
Timeline
Cake Decorator
Safeway
03.2024 - 04.2024
Cashier
Berlington Coat Factory
04.2023 - 06.2023
Warehouse Packer
Amazon
07.2019 - 08.2022
Security Officer
Kaiser Corporate
06.2016 - 03.2019
Warehouse Team Member
Blue Apron
01.2015 - 06.2015
Cashier/Stock Member
Bath & Beyond
01.2015 - 05.2015
Asst. Manager
Dominoes Pizza
05.2014 - 11.2014
Associate of Arts - Business Administration
Contra Costa College
Associate of Arts - Behavioral Sciences
Alameda Community College
High School Diploma -
El Cerrito High School
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