Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichalous Capehart

Soddy,TN

Summary

Dynamic and goal-oriented professional with a proven track record in customer service and teamwork, honed at Kohls Department Store and through significant volunteer work. Excelled in engaging customers, enhancing store visual appeal, and contributing to community service programs. Skilled in time management and problem-solving, ensuring efficient operations and positive outcomes.

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

1
1
year of professional experience

Work History

Sales Associate

Kohls Department Store
11.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prioritized helping customers over completing other routine tasks in store.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Volunteer

Union Fork Baptist Church
06.2024 - 06.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.

Volunteer

Northside Neighborhood House
06.2023 - 06.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

High School Diploma -

West Ridge High School
Blountville, TN
05-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Goal oriented

Timeline

Volunteer

Union Fork Baptist Church
06.2024 - 06.2024

Sales Associate

Kohls Department Store
11.2023 - Current

Volunteer

Northside Neighborhood House
06.2023 - 06.2023

High School Diploma -

West Ridge High School
Nichalous Capehart