Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nichanuch Matarach

Nichanuch Matarach

Roselle Park,United States

Summary

Compassionate and detail-oriented professional with extensive experience in childcare, transitioning into customer service with a focus on delivering exceptional client experiences. Proven ability to build trust, communicate effectively, and handle diverse needs with patience and empathy. Skilled in problem-solving, conflict resolution, and multitasking in high-pressure environments. Adept at maintaining a positive and solution-driven attitude, ensuring customer satisfaction while managing multiple tasks efficiently. Ready to leverage strong interpersonal skills and a caring approach to provide outstanding support in a customer-facing role.

Overview

11
11
years of professional experience

Work History

Professional Nanny

Ortolani Family
Cranford, New Jersey
01.2024 - Current
  • Provide full-time care for children, ensuring a safe, nurturing and stimulating environment
  • Partner with parents to implement age-appropriate learning strategies. Coordinate activities with families to support children's growth and development.
  • Maintained a safe environment for the children at all times.

Professional Nanny

Lau Family
Basking Ridge, New Jersey
08.2021 - 12.2023
  • Provided guidance on proper nutrition, hygiene, and physical activity habits.
  • Assisted with potty training, dressing, bathing, feeding and overall personal care of the children.
  • Provided emotional support during difficult times for both child and family members.

International Branch Support Officer

Bangkok Bank Public Company Limited
Bangkok, Thailand
10.2017 - 11.2018
  • Provided operational and administrative support to Bangkok Bank’s international branches across Asia and other regions.
  • Supported back-office tasks including data entry, report preparation, and inter-branch communication.

Housekeeper

Best Western Hotel
Gillett, WY
04.2014 - 07.2014
  • Changed bed linens, made beds with fresh linens after guests checked out.
  • Cleaned and polished furniture, fixtures and other surfaces in guest rooms.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
  • Checked rooms to ensure they met standards for cleanliness and tidiness.

Education

Bachelor of Business Administration - International Marketing

Khon Kaen University
Khon Kaen, Thailand
02.2016

Skills

  • Problem Solving
  • Team Collaboration
  • Critical Thinking
  • Time Management
  • Adaptability
  • Conflict Resolution

Timeline

Professional Nanny

Ortolani Family
01.2024 - Current

Professional Nanny

Lau Family
08.2021 - 12.2023

International Branch Support Officer

Bangkok Bank Public Company Limited
10.2017 - 11.2018

Housekeeper

Best Western Hotel
04.2014 - 07.2014

Bachelor of Business Administration - International Marketing

Khon Kaen University