Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Languages
Timeline
Generic

Nichdali Applyrs

Jacksonville,NC

Summary

Motivated, personable business professional with over nine years work experience and a passion and talent for information technology. A hardworking, proactive, and experienced customer service expert with exceptional relationship-building skills. A leader who possesses good team spirit and the ability to go the extra mile and see tasks through to completion. A team player with experience in resolving issues in high-stress environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Real Estate Agent

JT Realty Group
01.2020 - 12.2023
  • Provides exceptional customer service to every client
  • Evaluates clients' financials and research properties within their means
  • Prepares closing statements, deeds, contracts, purchase agreements, and leases
  • Maintains excellent relationships with lenders, appraisers, home inspectors, and escrow companies

Team Support Specialist

Whole Care
11.2022 - 05.2023
  • Participated in cross-functional team-building activities.
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Reviewed internal processes regularly, identifying areas for improvement and implementing necessary changes to optimize efficiency within the team.
  • Improved overall team satisfaction by fostering a positive work environment through open communication channels and employee recognition programs.
  • Organized resources and materials needed for various projects, enabling teams to work efficiently and effectively.

Warehouse Associate

AMAZON
01.2020 - 12.2021
  • Assisted the Customer Service Department in addressing complaints about shipments and deliveries
  • Troubleshot simple PC issues on a day-to-day basis
  • Processed packages and orders at expected quota
  • Organized and restocked products in the warehouse

Correctional Officer

BRISTOL COUNTY SHERIFF'S OFFICE
01.2014 - 12.2020
  • Assembled and led a team to conduct cell searches for contraband and unauthorized property
  • Prepared, processed, and maintained forms, reports, logs records, and activities
  • Built solid relationships with staff and residents to help keep the institution safe and secure
  • Ensured compliance of all areas with the Department of Corrections policies and procedures
  • Facilitated reduction in inmate disturbances/incidents to increase safety
  • Quickly and accurately assessed situations and responded appropriately

Education

Bachelor of Science in Management - Concentration in Finance

Bay State College

Associate of Science - Engineering Technology

Bristol Community College

Skills

  • Technical - MS Office, Cybersecurity, Active Directory, Hardware, Software, Networking
  • General - Analytical, Problem Solving, Communication, Relationship Management, Troubleshooting
  • Language - English (Fluent), French (Fluent), Haitian Creole (Fluent)
  • Strong organizational skills
  • Highly Professional
  • Works well independently
  • Client-oriented
  • Administrative Support
  • Tech-Savvy
  • Proficient in Microsoft Office
  • Fluent in Language
  • Lease drafting
  • Real estate development
  • Technological proficiency
  • Market research data entry

Certification

  • CompTIA, CompTIA Network+
  • CompTIA, Security+
  • Google, Google IT Support by Google, Coursera
  • Now Secure Academy, Mobile Application Security Foundations
  • IBM, IBM Security Analyst, Coursera

Personal Information

Title: Support Agent

Languages

French
Full Professional
Haitian Creole
Native or Bilingual

Timeline

Team Support Specialist

Whole Care
11.2022 - 05.2023

Real Estate Agent

JT Realty Group
01.2020 - 12.2023

Warehouse Associate

AMAZON
01.2020 - 12.2021

Correctional Officer

BRISTOL COUNTY SHERIFF'S OFFICE
01.2014 - 12.2020

Bachelor of Science in Management - Concentration in Finance

Bay State College

Associate of Science - Engineering Technology

Bristol Community College
Nichdali Applyrs