Nichel Ramirez
Summary
Motivated with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales and contributing to team success. Demonstrates effective communication and negotiation skills. Skilled in managing teams, ensuring cleanliness standards, and adapting to changing needs.
Overview
1
1
Certification
Work History
Housekeeping Supervisor
DoubleTree by Hilton Hotel
- Ensure all common areas are clean and represent the standards of the hotel
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Evaluate team member performance and adjust training based on the needs of the hotel
- Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing return stays when guests are in the area
- Work closely with the front desk, department executives, maintenance, and general manager to address issues and concerns
- Maintain positive control of all hotel supplies/equipment, minimizing theft and misuse.
- Daily reports
Lead Visual Stylist/ Sales Representative
Forever21
- Responsible for planning and building displays
- Move heavy equipment in a safe manner, create signage, arrange lighting and work with the corporate team
- Define, design and implement a creative visual merchandising strategy
- Create appealing and eye-catching visual displays that lead the customer through the entire store
- Produce window displays, interior displays, floor plans and special promotions displays
- Responsible for dressing all mannequins throughout the store
- Oversee the production and brief staff on arranging displays
- Change displays to promote new product launches and reflect festive or seasonal themes
- Complete daily reports
- Always helped customers locate specific items and tailored their needs
- Ability to work the register if the store ever needed extra hands
Cosmetologist
Hair Philosophy
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
Sales Representative
Sally's Beauty
- Greeted customers upon entering.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Answered heavy phone intake.
- Ensured that the store was cleaned and properly organized daily.
- Restock, arrange, and organize merchandise to promote sales.
- Assist, recommend, and educate customers with the products in the store for each individual's need.
Education
Cosmetologist -
Montebello Beauty College
Business/Fashion -
CSULA
General Education -
James A. Garfield H.S.
Skills
- Customer service
- Cleaning and sanitation
- Customer relationship building
- Creative vision
- Sales strategies
- Teamwork and collaboration
- Detail-oriented
- Organization and prioritization
Certification
- Cosmetologist License
- High School Diploma
Timeline
Business/Fashion -
CSULA
General Education -
James A. Garfield H.S.
Housekeeping Supervisor
DoubleTree by Hilton Hotel
Lead Visual Stylist/ Sales Representative
Forever21
Cosmetologist
Hair Philosophy
Sales Representative
Sally's Beauty
Cosmetologist -
Montebello Beauty College
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