Summary
Overview
Work History
Education
Skills
Refrences
Timeline
Generic
Nichele Cooper

Nichele Cooper

Camarillo,CA

Summary

Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Client Advisor

Giorgio Armani
09.2024 - Current
  • Assisted clients in identifying needs and recommending suitable products or services.
  • Provided support in resolving client inquiries and issues promptly.
  • Maintained up-to-date knowledge of product offerings and industry trends.
  • Collaborated with team members to enhance overall customer experience.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Demonstrated adaptability by quickly learning new systems, tools, or products as necessary for the job.

Rideshare Driver

Uber
04.2024 - 08.2024
  • Navigated city routes efficiently, ensuring timely pick-ups and drop-offs for riders.
  • Maintained vehicle cleanliness and functionality to enhance rider experience and safety.
  • Communicated effectively with riders to provide exceptional customer service and address inquiries.
  • Utilized mobile applications to track rides, manage schedules, and optimize route efficiency.
  • Collected feedback from riders to improve service delivery and identify areas for enhancement.

Customer Service Representative Team Lead

Pizza Hut
03.2017 - 04.2024
  • Supervised daily operations, ensuring compliance with safety and quality standards
  • Trained new team members on operational procedures and customer service protocols.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Prepared accurate food orders for customers in a timely manner

Education

Basic

Grangeville High
Grangeville, ID

Skills

  • Client interaction
  • Cross-selling techniques
  • Client retention strategies
  • Fast paced learner
  • Money handling
  • Product restocking

Refrences

Becky Baker- former employer - 575-910-4107

Judy De Los Santos- former employer- 575-937-8978

Jesus Vargas- current employer- 332-285-2149

Timeline

Client Advisor

Giorgio Armani
09.2024 - Current

Rideshare Driver

Uber
04.2024 - 08.2024

Customer Service Representative Team Lead

Pizza Hut
03.2017 - 04.2024

Basic

Grangeville High

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