Nichelle Chandler
Covington,GA
Summary
Dedicated and knowledgeable Administrative professional with 10+ years of experience providing exceptional levels of service to customers and the organizations served; providing leadership, guidance, and training to team members in various roles, while actively modeling customer service standards; an individual with a proven ability to successfully support front end or backend functions and tasks. Organized and dependable successful at managing multiple priorities with a positive attitude. Self-motivated Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Gwinnett Family Medicine and Geriatrics
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Coordinated patient scheduling, check-in, check-out, and payments for billing
- Adhered to strict HIPAA guidelines to protect patient privacy
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable
- Managed approximately over 30 incoming calls, emails and faxes per day
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
CONSOLIDATION SPECIALIST
WALMART DISTRIBUTION CENTER
08.2020 - 12.2022
- Conduct quality control on incoming and outgoing inventory, ensuring that products meet the company's quality guidelines
- Scan, inspect, package and label items in preparation for storage or shipment to accurately fulfill orders
- Process shipments in compliance with regulations which govern product safety standards
- Maintained a clean and sanitary work environment to provide ease of flow through the distribution process
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors
- Followed orders precisely for correct items, sizes, and quantities.
Back-Up Scan Coordinator
SPROUTS FARMERS MARKET
08.2018 - 08.2020
- Analyze total scanning programs to maintain necessary reports/schedules and effectively use billing and accounting principles and processes
- Oversee task completion and evaluate work quality throughout workflow process, approaching problems with sound judgement through to resolution
- Exude outgoing, friendly, positive attitude daily, interacting with customers, employees, and vendors
- Verify labels and accuracy of loaded/unloaded materials, aligning purchase orders and work instructions to execute the fulfillment of batches
- Gained and maintained knowledge of products sold within store and promptly responded to customer questions
- Confirmed accurate price changes and prepared and printed daily price download for full visibility.
MERCHANDISER
Mondelez International
01.2018 - 01.2020
- Ensure floor stock remains at adequate levels with timely replenishments from storage to sales floor
- Implement and execute plan-o-grams in-line with store presentation guidelines, aligning displays with promotional targets, including seasonal merchandise updates, and changing inventory lines
- Confirm proper shelf locations by checking style numbers, bin locations, and product documentation
- Drove sales through successful product placement, memorable visual displays along with proper fixture assembly and signage
- Organized store merchandise racks by size, style, and color
- Incorporated new design techniques to create innovative and eye-catching displays.
Assistant Grocery Manager
The Fresh Market
05.2016 - 12.2019
- Enhance team efficiency and performance by implementing more effective training strategies and mentoring both new and established employees in key procedures
- Support grocery manager with back-end tasks including scheduling, employee onboarding and training and monitoring inventory levels
- Teach employees all aspects of successful grocery operations and strategies for exceeding performance targets
- Maintain attractive, well-organized grocery shelves while minimizing shrinkage and perishable product obsolescence by enforcing stock rotation policies
- Planned, created, tested, and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
Education
Bachelor of Science - Healthcare Administration
PURDUE UNIVERSITY GLOBAL
Online12.2021
Associates - Business Management
EVEREST UNIVERSITY
Online06.2013
Skills
- Knowledge of Microsoft Office Suite: Word, PowerPoint, Excel, and Outlook
- Reminder Calls
- Document Control
- Reception oversight
- Accounts Payable and Receivable
- HIPAA Guidelines
- Office Supplies and Inventory
- Electronic Medical Record
- Database entry
- File Organization
- Maintaining records
Timeline
Administrative Assistant
Gwinnett Family Medicine and Geriatrics
05.2023 - Current
CONSOLIDATION SPECIALIST
WALMART DISTRIBUTION CENTER
08.2020 - 12.2022
Back-Up Scan Coordinator
SPROUTS FARMERS MARKET
08.2018 - 08.2020
MERCHANDISER
Mondelez International
01.2018 - 01.2020
Assistant Grocery Manager
The Fresh Market
05.2016 - 12.2019
Bachelor of Science - Healthcare Administration
PURDUE UNIVERSITY GLOBAL
Associates - Business Management
EVEREST UNIVERSITY
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