Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nichelle Dickerson

Summary

Collaborative Assistant Program Director possessing excellent multitasking, analytical and problem-solving capabilities. Bringing 10 years of comprehensive experience planning and monitoring work calendars and project budgets. Well-versed in providing guidance to 20-member team and developing project scopes and requirements.

Organized Packing Handler possessing excellent hand-eye coordination and customer service skills. Bringing 10+ years of hands-on experience assembling, sealing, scanning and loading parcels. In-depth knowledge of safety procedures and package handling rules. Committed to exceeding customer expectations and achieving company production and revenue goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Assistant Director

Tutor Time Child Care Center
01.2013 - 01.2023
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Trained and mentored new employees on industry practices and business operations.
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Created and updated records and files to maintain document compliance.
  • Led team of 20 staff member professionals, in special projects and daily operations.
  • Assisted senior leadership in managing all aspects of operations.
  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
  • Led teams of up to 20 personnel, supervising daily performance as well as training and improvement plans.
  • Revised policies and developed and implemented training programs to increase productivity of organization.
  • Payroll duties: Documented weekly tuition for students, and staff payroll.
  • Transportation (Bus Driving): Transported students to Tutor Time.

Packing Handler

Kohls Warehouse
01.2012 - Current
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
  • Maintained clean, neat and organized stockroom for easy access to goods.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized appropriate packing materials to guarantee fragile products arrived undamaged.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
  • Re-packaged damaged or incorrectly packaged items.
  • Loaded items onto conveyor belts and pallets.
  • Placed items into bags, boxes or other containers.
  • Labeled containers, container tags or products.
  • Inspected items for defects and damage.

Packing Handler

FedEx
07.2023 - Current
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
  • Maintained clean, neat and organized stockroom for easy access to goods.
  • Proved successful working within tight deadlines and a fast-paced environment.

Infant and Toddler Teacher

Mulberry/KinderCare
01.1999 - 01.2008
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Communicated with parents through enrollment, tours, newsletters, conferences, and direct personal communication.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Gathered materials and resources to prepare for lessons and activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Supported students in developing self-esteem and self-confidence.
  • Guided students to develop social, emotional and physical skills.
  • Monitored classroom to verify safe and secure environment.
  • Modeled positive behavior and communication skills for students.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Encouraged use of technology to support student learning.

Education

High School Diploma -

Sierra High School
05.1993

Skills

  • Package Loading and Unloading
  • Customer Experience
  • Product Inventories
  • Customer Order Fulfillment
  • Multi-Sensory Activities
  • Time Management
  • Coordinating with Teachers and Specialists
  • Diverse Classroom Settings
  • Clear and Direct Communication
  • Child CPR
  • Motivational Leadership

Certification

  • First Aid/CPR Certified

Timeline

Packing Handler

FedEx
07.2023 - Current

Assistant Director

Tutor Time Child Care Center
01.2013 - 01.2023

Packing Handler

Kohls Warehouse
01.2012 - Current

Infant and Toddler Teacher

Mulberry/KinderCare
01.1999 - 01.2008

High School Diploma -

Sierra High School
Nichelle Dickerson