Nichelle Garrison
Washington
Summary
A highly organized and detail-oriented employee with intensive experience supporting high level officials. Skilled in managing, coordinating meetings, mail sorting and emailing. Handling confidential information with utmost discretion. Excellent communication and interpersonal skills. Proficient in handling administrative tasks. Proven ability to prioritize tasks and meet deadlines in a fast paced and demanding environment. Adept at problem solving and multitasking with a strong commitment to providing exceptional administrative support to all. Authorized to work in the US for any employer
Overview
8
8
years of professional experience
Work History
ICU Secretary40+hrs week
MedStar Washington Hospital Center
05.2020 - Current
- File paper work, Use different apps on computer such as invisions, capacity management, medconnect, power chart and various Microsoft screens
- Answer phones, fax, use medical terminology, communicate with over60 people a day
- Admitting patients, organizing charts, coordinating family meetings and monitoring patient health information
- Initiates contact with the appropriate facility personnel to obtain information relevant to the concern or inquiry as needed.
- Completes required training and understand how to use tools available to recall necessary information
- Document patient health information according to procedure
- Ability to understand the assigned skill and applies knowledge to complete wide range of daily tasks.
Nutrition Assistant40+hrs week
Washington Hospital Center
11.2016 - 05.2020
- Work as part of a busy team to provide a high level of customer service by going above and beyond to ensure guest comfort while communicating and serving meals
- Use computer to file and monitor patient health information as well as answer telephones and fax information
- Responds professionally to inquiries from internal/external customers.
- Ensured privacy and confidentiality of information in alignment with compliance standards.
- Adhered to predefined guidelines to fulfill customer requirements.
Education
ITF+ Certified - Information Technology
Academy Of Hope
Washington, DC02.2025
High School Diploma - undefined
Northwestern high school
Hyattsville, MD06.2012
Skills
- Hospital Experience
- Medical office experience
- Computer skills
- Critical thinking
- Problem solving
- Excellent reading skills
- Health insurance experience
- Excellent written and verbal skills
- Type 35wpm
- Time management
- Programming concepts
- Security awareness
- Customer Service
- Call Center
- Medical Terminology
- Communication skills
- Microsoft Office
- Medical Records
- ICU Experience
- Organizational skills
- Guest Services
Timeline
ICU Secretary40+hrs week
MedStar Washington Hospital Center
05.2020 - Current
Nutrition Assistant40+hrs week
Washington Hospital Center
11.2016 - 05.2020
ITF+ Certified - Information Technology
Academy Of Hope
High School Diploma - undefined
Northwestern high school
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