Nichelle Johnson
Queens
Summary
Dynamic Student Success Coach with a proven track record at Ameri Corps, adept at enhancing student engagement and retention through innovative workshop facilitation and academic advising. Skilled in Microsoft Excel and passionate about empowering students to achieve their career goals, fostering a supportive and motivating learning environment.
Overview
7
7
years of professional experience
Work History
Student Success Coach
Ameri Corps
New York
08.2025 - Current
- Guided students in developing academic plans and career goals.
- Facilitated workshops on time management and study skills.
- Collaborated with faculty to support student engagement initiatives.
- Implemented strategies to enhance student retention and completion rates.
- Developed relationships with faculty members to better understand student needs and help them succeed academically.
Substitute Teacher
Kipp H.S
Gaston
03.2023 - 05.2023
- Delivered instruction aligned with lesson plans provided by primary teacher
- Enforced classroom rules to ensure safety, discipline, and an atmosphere conductive to learning.
- Adapted quickly to diverse classroom settings and managed up to 25 students effectively
- Proctored Regents.
Assistant
CUNY Central Office of Student Inclusion Initiatives
07.2021 - 08.2021
- Evaluated workshop presentations
- Maintained files of student participation
- Researched for CUNY websites and CUNY programs to improve student experiences
- Organized and maintained supervisor projects according to office needs
Bengals Intern
Graham Windham
03.2021 - 08.2021
- Company Overview: Virtual Internship
- Attended work readiness workshops weekly
- Helped coordinate recruitment for the Bengals program
- Sent out reminder emails and texts to students
- Assisted with any technological needs daily
- Collaborated in a team-setting with the facilitators regarding the curriculum
- Observed program activities
- Virtual Internship
Cashier/Overnight Stock Associate
Target
Brooklyn
09.2018 - 01.2020
- Handled cash registers and collected cash/credit/debit payments, managed returns and refunds
- Answered customer inquiries by providing exceptional customer service
- Stocked shelves and back-stocked products
Office Intern
Agency Contracting Office (DYCD)
New York
07.2018 - 08.2018
- Scanned and filed contracts digitally for the agency
- Made phone calls and sent reminder emails to other organizations
- Performed maintenance duties, such as mopping, sweeping, and cleaning the bathrooms
- Assisted in general customer service needs and conducted sales
Education
Bachelor's of Science - Accounting
Lehman College, City University of New York
Bronx, NY09.2024
Associates of Science - Accounting
LaGuardia Community College, City University of New York
Long Island City, NY06.2021
Skills
- Microsoft Excel
- QuickBooks
- Word
- PowerPoint
- Financial Reporting
- Ability to learn
- Student engagement
- Career coaching
- Academic advising
- Workshop facilitation
Timeline
Student Success Coach
Ameri Corps
08.2025 - Current
Substitute Teacher
Kipp H.S
03.2023 - 05.2023
Assistant
CUNY Central Office of Student Inclusion Initiatives
07.2021 - 08.2021
Bengals Intern
Graham Windham
03.2021 - 08.2021
Cashier/Overnight Stock Associate
Target
09.2018 - 01.2020
Office Intern
Agency Contracting Office (DYCD)
07.2018 - 08.2018
Bachelor's of Science - Accounting
Lehman College, City University of New York
Associates of Science - Accounting
LaGuardia Community College, City University of New York