Jonathan Toledo
Washington,NJ
Summary
Accomplished Supervisor Con at Passaic Valley Water Commission, adept in warehouse operations and proven sales experience. Enhanced team efficiency and productivity by streamlining workflows and implementing effective shipping procedures. Demonstrated leadership by resolving customer complaints and boosting sales through strategic product introductions. Maintains a focus on achieving results through innovative solutions and strong problem-solving skills. Focused Order Fulfillment Associate excels at prioritizing, completing multiple tasks simultaneously and following through to achieve daily fulfillment goals. Possesses working knowledge of ordering and packing systems. Service-focused individual and friendly team player with talent for building productive working relationships.
Overview
8
8
years of professional experience
Work History
Order Fulfillment Associate
GTI
02.2024 - Current
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Followed procedures at all times for personal and team safety.
- Trained new associates on basic and advanced shipment procedures.
Supervisor Con
Passaic Valley Water Commission
04.2020 - 01.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Cafe Supervisor
CulinArt
12.2016 - 04.2020
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
- Managed financial transactions accurately, maintaining detailed records for accounting purposes.
- Streamlined inventory management processes for improved accuracy and reduced waste.
- Boosted overall sales by introducing new products that catered to customer demands and dietary restrictions.
Education
GED -
East Side High School
Newark, NJSkills
- Shipping procedures
- Packing expertise
- Warehouse Operations
- Order Picking
- Shipping and receiving
- Proven Sales Experience
- Sales Records Management
Languages
Spanish
Native or Bilingual
Timeline
Order Fulfillment Associate
GTI
02.2024 - Current
Supervisor Con
Passaic Valley Water Commission
04.2020 - 01.2024
Cafe Supervisor
CulinArt
12.2016 - 04.2020
GED -
East Side High School
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