Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichelle Wheeler

Bronx

Summary

Proven Home Support Worker and Direct Support Professional, adept in client support and incident reporting. Excelled at Freedom Care by fostering client independence and ensuring safety, demonstrating reliability and adaptability. Skilled in crisis intervention and maintaining secure environments, I bring a blend of hard and soft skills critical for nurturing client well-being and security.

Overview

8
8
years of professional experience

Work History

Home Support Worker

Freedom Care
04.2020 - Current
  • Developed trusting relationships with clients, establishing rapport and open communication.
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.

Direct Support Professional

Special Citizens
07.2018 - 02.2022
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

Security Officer

Albert Einstein College of Medicine
07.2017 - 09.2020
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Education

GED -

Grace Outreach
Bronx,ny
06-2017

Skills

  • Reliability and punctuality
  • Client support
  • Incident reporting
  • Adaptable to change

Timeline

Home Support Worker

Freedom Care
04.2020 - Current

Direct Support Professional

Special Citizens
07.2018 - 02.2022

Security Officer

Albert Einstein College of Medicine
07.2017 - 09.2020

GED -

Grace Outreach
Nichelle Wheeler