NICHELLE YOUNGBLOOD
Summary
Accomplished leader with over 20 years of experience fostering growth and success as a Sergeant with the Hampton Sheriff's Office. Results-driven professional with a proven ability in cultivating a positive work environment and thrive in challenging situations, particularly in people relations. Adept at building strong professional relationships, recruiting talent, and effectively communicating to support team-oriented success. Committed to taking on tasks that contribute to organizational growth and excellence.
Overview
23
23
years of professional experience
Work History
Classification staff/VCIN Certified Operator
Virginia Peninsula Regional Jail
10.2022 - 09.2023
- Met face to face with customers and offenders to handle issues escalated by associate
- Answer phone calls to provide feedback on offenders
- Ran all inmates criminal history using A VCIN through the State Police system, classified the offenders in Jail Tracker for the Department of Correction, and Assigned all the inmates a cell assignment according to their charges
Sergeant Director of Training
Hampton Roads Regional Jail
02.2022 - 08.2022
- Supervised and led operations in the training department to improve processes and products for clients satisfaction
- Managed the Training department budget, employee working hours and was point of contact for HR and Finances
- Met clients needs by handling emails, telephones and chats request with professionalism
Sergeant of Training
Hampton Sheriff's Office
09.2000 - 02.2022
- Lead Recruiter at job fairs by educating new hires on roles and benefits of the company
- Monitored the budget and statistical data of the travel expenses for the company and managed shipment on supplies and equipment to create a requisition to the Finance department
- Supervised the training department and other partnered agencies of the Hampton Roads Training Academy
Education
Medical Assistant -
Chris Logan Career College
08.1990
Diploma -
Sumter High School
06.1987
Skills
- Organizational Growth and Development
- Public Relations and Community Engagement
- Strong Interpersonal Communication
- Conflict Resolution
- Problem solving and Communication
- Leadership qualities
Timeline
Classification staff/VCIN Certified Operator
Virginia Peninsula Regional Jail
10.2022 - 09.2023
Sergeant Director of Training
Hampton Roads Regional Jail
02.2022 - 08.2022
Sergeant of Training
Hampton Sheriff's Office
09.2000 - 02.2022
Diploma -
Sumter High School
Medical Assistant -
Chris Logan Career College
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