Nichie Lozano
Customer Service, General Labor, Merchandise And Stocking
Norman,OK
Summary
Dynamic and detail-oriented professional with experience at Burlington Coat Factory, excelling in inventory control and customer service. Proven ability to enhance store organization and maintain safety compliance. Skilled in stock rotation and team collaboration, ensuring a seamless shopping experience. Former cashier with experience managing cash handling and drawer balancing.
Overview
4
4
years of professional experience
Work History
Stocking Associate
Burlington Coat Factory
Norman, OK
02.2025 - Current
- Performed inventory control, such as counting, and stocking merchandise.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Maintained effective team member communication.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
Customer Service Representative
Rolling Ice Cream
Norman, OK
04.2021 - 08.2021
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Offered samples of new ice cream flavors to customers.
- Helped maintain a safe work environment by identifying potential hazards and taking appropriate steps to mitigate risks before accidents occurred.
- Collaborated with management team to set and achieve production targets, resulting in a more efficient and profitable operation.
- Maintained a high level of quality control through regular equipment cleaning and maintenance checks.
- Provided exceptional customer service, promptly addressing any inquiries or concerns to ensure satisfaction with their ice cream experience.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Norman High School
Norman, United States 05.2001 -
Skills
Receiving shipments
Visual merchandise
Workplace cleanliness
Stock rotation
Team collaboration
Safety compliance
Labeling accuracy
Physical stamina
Inventory control
Product pricing
Customer service
Cash handling
Payment processing
Cash register operation
Time management skills
Drawer balancing
Timeline
Stocking Associate
Burlington Coat Factory
02.2025 - Current
Customer Service Representative
Rolling Ice Cream
04.2021 - 08.2021
High School Diploma -
Norman High School
05.2001 -
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