Nichlas Marko
Star Prairie
Summary
Dynamic professional with a proven track record excelling in treasury management and foreign exchange analysis. Skilled in operations management and performance improvement, consistently achieving high customer satisfaction. Recognized for automating processes and enhancing team performance through effective coaching and strategic planning. Experienced with leading team to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Overview
14
14
years of professional experience
Work History
Stocking Team Lead - Second Shift
Walmart
04.2022 - Current
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
Incoming Wire Associate
RBC Capital Markets US LLC
03.2018 - 08.2020
- Booked incoming bank to bank and client wire payments
- Provided customer service by phone
- Automated booking processes through programming Excel spreadsheet macros
Intl Treasury Management Officer & FX Analyst
Wells Fargo
07.2011 - 06.2016
- Provided expert treasury management services regarding international foreign exchange currencies
- Provided information and client services regarding incoming and outgoing international wires
- Traced and recalled international wires
- Consistently earned recognition by earning 10 out of 11 perfect customer surveys
- Awarded highest level or recognition possible in the Wholesale Treasury department with a Gold quarterly status
- Spent 3 years autonomously solving complex banking issues regularly involving millions of dollars for both domestic and international commercial wholesale products including wires, ACH payments, lockbox payments, check research, financial information reporting, foreign exchange contracts and drafts, and Office of Foreign Asset Control notifications.
Education
Business Administration
Kaplan University
Davenport, IA08-2012
Bachelor of Science - Game Design
ITT Technical Institute
Eden PrairieSkills
- Work Planning and Prioritization
- Operations management
- Strategic planning
- Attention to detail
- Process improvement
- Workplace safety
- Coaching and mentoring
- Performance monitoring
- Performance improvement
- Conflict resolution
Timeline
Stocking Team Lead - Second Shift
Walmart
04.2022 - Current
Incoming Wire Associate
RBC Capital Markets US LLC
03.2018 - 08.2020
Intl Treasury Management Officer & FX Analyst
Wells Fargo
07.2011 - 06.2016
Business Administration
Kaplan University
Bachelor of Science - Game Design
ITT Technical Institute
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