Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichlous Wilkerson

Rogers,Arkansas

Summary

Dynamic logistics professional with extensive experience at Surfco Restoration & Construction, excelling in logistics management and employee development. Proven track record in optimizing transportation logistics and enhancing customer satisfaction through effective communication and problem resolution. Skilled in dispatching and maintaining compliance, ensuring seamless operations in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Logistics Supervisor

Surfco Restoration & Construction
01.2025 - Current
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Trained, scheduled and evaluated 3 employees.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
  • Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
  • Developed strong relationships with key clients through frequent communication and exceptional service delivery.
  • Increased productivity with effective staff scheduling and task delegation, ensuring optimal use of resources.
  • Supervised loading/unloading processes for efficient handling of products while preventing damages or delays in shipment schedules.
  • Implemented safety protocols to minimize workplace accidents, ensuring a secure work environment for all employees.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Led and trained 3 employees in 2025.
  • Maintained compliance with industry regulations by staying informed on changes and updating company policies accordingly.

Heavy Equipment Operator, Truck Driver

Goff, LLC
04.2024 - Current
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Remove debris and leveled ground to prepare job sites for construction projects.
  • Work for a friend when he needs assistance and the skill of a safe operator...

Owner/Agent

Elite Recovery & Investigative Services
04.2015 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.

Logistics Specialist

US LBM CORP
04.2024 - 04.2025
  • Tracked supply, equipment and product inventory quantities to maintain necessary levels.
  • Coordinated incoming and outgoing shipments to maintain schedules.
  • Worked with customers to integrate processes and correct issues.
  • Provided training and development opportunities for employees within the logistics department, fostering a culture of growth and continuous learning.
  • Operated in a SAFE manner a 26 foot Box Truck with air brakes. Navagating rough terrain with Zero accidents/incidents.

Education

High School Diploma -

Rogers High School
Rogers, AR
05-1997

Skills

  • Logistics management
  • Transportation logistics oversight
  • Safe material handling practices
  • Employee development
  • Training employees
  • Transportation management
  • Logistics coordination
  • Dispatching
  • Vehicle maintenance
  • Logistics planning

Timeline

Logistics Supervisor

Surfco Restoration & Construction
01.2025 - Current

Heavy Equipment Operator, Truck Driver

Goff, LLC
04.2024 - Current

Logistics Specialist

US LBM CORP
04.2024 - 04.2025

Owner/Agent

Elite Recovery & Investigative Services
04.2015 - Current

High School Diploma -

Rogers High School

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