Summary
Overview
Work History
Education
Skills
Certification
Timeline

Nichol O’Brion

Club Demonstration Services at Costco
Ukiah,CA
1
Certification
8
years of professional experience

Enthusiastic retail professional with hands-on experience in customer service, order management and returns. Strong payment processing and client engagement skills to promote seamless store operations.

Work History

Product Demonstrator

3 Months
Club Demonstration Services at Costco | 04.2026 - 07.2026
  • Demonstrated product features and benefits to customers, enhancing knowledge and engagement.
  • Engaged with diverse customer demographics, adapting presentations to meet specific needs.
  • Provided feedback on customer preferences, influencing product selection and promotions.
  • Collaborated with team members to coordinate effective product demonstrations and events.
  • Maintained cleanliness and organization of demo stations, ensuring compliance with safety standards.
  • Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.

Housekeeper/Caregiver

1 Year 2 Months
Brookside Retirement Residence | 07.2021 - 09.2022
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Helped maintain the safety of the client’s environment by removing hazards such as rugs or furniture that could cause falls.
  • Performed light housekeeping tasks related to the client’s care such as laundry and changing linens.
  • Laundered clothing and bedding to prevent infection.

Fast food team member

11 Months
Carl’s Jr. | 05.2020 - 04.2021
  • Greeted customers in a friendly manner and took orders accurately.
  • Cleaned and maintained the dining area, kitchen equipment, and counters.
  • Prepared food items according to company recipes and standards.
  • Adhered to health and safety regulations while handling food products.
  • Resolved customer complaints in a timely manner following company policies and procedures.
  • Maintained knowledge of current menu items and promotions.

Cashier/Customer service associate

1 Year 7 Months
The Home Depot Inc. | 08.2018 - 03.2020
  • Greeted customers and answered any questions they had about the store’s products and services.
  • Processed transactions using a point-of-sale system. Handled customer complaints in a professional manner.
  • Helped customers find specific products, answered questions and offered product advice. Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma - Independent study

La Vida Charter School | Willits, CA | 05.2018
Graduated

Skills

Returns Processing
Cleaning and Sanitizing
POS Systems
Cash Handling
Order Placement
Food and beverage preparation
Product demonstrations
Customer service
Quick-learning
Outgoing personality

Certification

Food Handlers Certification 2026

Timeline

Product Demonstrator

Club Demonstration Services at Costco
04.2026 - 07.2026Read More

Housekeeper/Caregiver

Brookside Retirement Residence
07.2021 - 09.2022Read More

Fast food team member

Carl’s Jr.
05.2020 - 04.2021Read More

Cashier/Customer service associate

The Home Depot Inc.
08.2018 - 03.2020Read More

La Vida Charter School

High School Diploma from Independent study
Read More
Nichol O’Brion