Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nichol Sloan

San Francisco,California

Summary

Dynamic General Manager with expertise in staff scheduling, inventory management, and customer service excellence, driving operational efficiency and enhancing service quality.

Overview

5
5
years of professional experience

Work History

General Manager

Blaze Pizza
Tracy, California
03.2015 - 07.2017
  • Oversaw daily operations to ensure smooth restaurant functionality.
  • Managed staff scheduling to optimize labor efficiency and service quality.
  • Coordinated training programs for new employees on company standards.
  • Implemented inventory management practices to maintain stock levels.
  • Monitored customer feedback to enhance service delivery and satisfaction.
  • Ensured compliance with health and safety regulations in the kitchen area.
  • Fostered a positive team environment through effective communication and support.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.

General Manager

Pieology Pizzeria
Fairfield, California
05.2014 - 06.2015
  • Oversaw daily operations to ensure smooth restaurant functionality.
  • Managed staff scheduling to optimize labor efficiency and service quality.
  • Coordinated training programs for new employees on company standards.
  • Implemented inventory management practices to maintain stock levels.
  • Monitored customer feedback to enhance service delivery and satisfaction.
  • Ensured compliance with health and safety regulations in the kitchen area.
  • Fostered a positive team environment through effective communication and support.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.

General Manager

Freebirds World Burrito
Vacaville, California
04.2012 - 04.2014
  • Oversaw daily operations to ensure smooth restaurant functionality.
  • Managed staff scheduling to optimize labor efficiency and service quality.
  • Coordinated training programs for new employees on company standards.
  • Implemented inventory management practices to maintain stock levels.
  • Monitored customer feedback to enhance service delivery and satisfaction.
  • Ensured compliance with health and safety regulations in the kitchen area.
  • Fostered a positive team environment through effective communication and support.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Administered employee discipline through verbal and written warnings.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Tracked monthly sales to generate reports for business development planning.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Guided management and supervisory staff to promote smooth operations.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.

Education

Some College (No Degree) - EMT

San Joaquin Delta College
Stockton, CA

Skills

  • Staff scheduling and inventory management
  • Budgeting and financial oversight
  • Customer service excellence
  • Health compliance and regulations
  • Relationship management
  • Business operations
  • Sales forecasting
  • Effective communication

Timeline

General Manager

Blaze Pizza
03.2015 - 07.2017

General Manager

Pieology Pizzeria
05.2014 - 06.2015

General Manager

Freebirds World Burrito
04.2012 - 04.2014

Some College (No Degree) - EMT

San Joaquin Delta College

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