Nichola Gehle
Lancaster,CA
Summary
Dynamic Office Manager with a proven track record at Mike Irwin State Farm, enhancing workflow efficiency and customer relations. Expert in office administration and organizational skills, Licensed in Property and Casualty and Life insurance. Committed to fostering a professional environment while delivering exceptional customer service.
Overview
1
1
Certification
Work History
Office Manager
Mike Irwin State Farm
- Coordinated daily office operations to enhance workflow efficiency.
- Developed and enforced office policies to promote a professional and productive work environment.
- Trained new staff members on office procedures and company policies to ensure smooth onboarding.
- Monitored office maintenance and cleanliness, ensuring a safe and welcoming environment.
- Reviewed and processed incoming documents, ensuring proper distribution and filing.
- Collaborated with management to develop strategies for improving office efficiency and performance.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Education
High School Diploma -
Lancaster High School
Lancaster, CASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
Certification
California Accident & Health or Sickness License
California Property License
California Casualty License
California Life License
Timeline
Office Manager
Mike Irwin State Farm
High School Diploma -
Lancaster High School