Nichola Harper

• Maintained clean, safe, and well-organized patient environment. Assured adaptive aids.
• Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping, menu, cooking, serving all meals.
• Ensured client safety by closely monitoring their health conditions and scheduling doctor visits, and transport. Monitored sugar levels, and medical needs.

• Greeted and directed customers; knowledge of donations.
• Worked effectively in fast-paced environments. Cashiered, reconciled draw end of shift. Accepted donations, priced merchandise, assigned duties as needed to volunteers and community service personal. Supervised community service workers. Answered internal and external inquires.
• Skilled at working independently and collaboratively in a team environment. Directed, supervised volunteers with job duties.
• Problem solved static situations.
• Excellent communication skills, both verbal and written.

• Provided excellent customer service to applicants during the licensing process, resulting efficient and timely completion of car dealer, manufacturer, and salvage dealer applications. Processed dealer license plates accordingly.
• Enhanced permit processing efficiency by effective communication with applicant and internal agencies. Processed accounts payable and receivable.
• Served as a liaison between multiple government agencies involved in approval of Car/Salvage Dealer application.
• Handled permit-related inquiries from the public in a professional manner, providing accurate information and

directing individuals to appropriate resources when necessary.