Nicholas Abdulkarim
Fontana,CA
Summary
Current Computer Science student who is ready to learn and thrive in any environment. Positive, upbeat, and adaptable, with excellent communication and teamwork abilities. Equipped with foundational knowledge in technology and proficient in C++ programming and hardware installation and troubleshooting. Committed to making significant impact through dedication and proactive approach.
Overview
3
3
years of professional experience
Work History
IT Technical Support Specialist
Propel Technology Services
Ontario, CA
06.2023 - Current
- Diagnosed complex technical problems, saving time and resources by providing effective solutions quickly.
- Collaborated with cross-functional teams to develop and implement IT solutions.
- Employed remote support tools effectively for efficient troubleshooting of offsite issues.
- Assisted in the selection and deployment of enterprise-wide applications that met business requirements while minimizing cost and complexity.
- Enhanced system performance by identifying and resolving technical issues promptly.
Education
High School Diploma -
Etiwanda High School
Rancho Cucamonga, CA05-2024
Skills
- Logical reasoning
- Strong analytical skills
- Innovative thinking
- Collaborative Teamwork Abilities
- Patience and persistence
- Customer service
- Issue troubleshooting
- Windows computer proficiency
- Computer hardware knowledge
Timeline
IT Technical Support Specialist
Propel Technology Services
06.2023 - Current
High School Diploma -
Etiwanda High School