Nicholas Adams
Warren
Summary
I am seeking to leverage skills and experience in a Registrar position to contribute to organizational success.
Detail-oriented and dedicated professional with over 3 years of customer service and part-time management experience. Proficient in handling patient registration and appointment scheduling using the Epic computer system. Adept at providing exceptional service, managing administrative tasks, and ensuring accurate and efficient operations.
Service-focused Patient Registration Representative proficient in managing new admissions. Collects and completes paperwork diligently to minimize errors and maximize patient satisfaction. Handles demands of different insurance plans with organized approach.
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2026
2026
years of professional experience
Work History
Hostess/ Part-Time Manager/Receptionist
Bigalora Royal Oak
- Answered customer questions about hours, seating, and menu information.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Opened and closed seating sections according to volume of guests.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Completed daily side work and opening and closing duties without fail.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Answered phone calls to take orders, give information and document reservations.
Hostess/ Part-Time Manager/Receptionist
Mito Hibachi & Sushi
- Managed day-to-day operations including staff supervision, scheduling, and inventory control.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Promoted business loyalty by fostering positive customer relationships.
Stocker
Kroger
09.2023 - Current
- Delivered high-quality customer service in a fast-paced environment, addressing and resolving inquiries and issues promptly and professionally.
- Performed inventory control, such as counting and stocking merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Outpatient Registrar
Corewell Health
11.2024 - Current
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages and returning calls.
- Upheld HIPAA regulations and standards for protecting patient information.
- Updated computer system with latest information to keep records current and accurate.
- Utilized Epic computer system for various tasks, including managing patient information and scheduling appointments.
- Conducted patient registrations, ensuring accurate data entry and compliance with privacy regulations.
- Coordinated and handled appointment scheduling, optimized time management, and minimized scheduling conflicts.
- Supported administrative functions, including data entry, file management, and appointment coordination.
- Assisted with patient registration processes, including verification of insurance and personal information.
- Maintained accurate records and provided administrative support to ensure smooth office operations.
- Utilized Epic and other relevant software to manage patient information and streamline administrative tasks.
- Maintained effective team member communication.
Outpatient Registrar
Corewell Health
12.2024 - Current
- Updated computer system with the latest information to keep records current and accurate.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Upheld HIPAA regulations and standards for protecting patient information.
- Contingent Registrar for EC
Education
High School Diploma -
Paul K Cousino
Bachelor of Science -
Ferris State University
Big Rapids, MIassociate degree - English
MCC
Skills
- Customer Service
- Management
- Epic System
- Appointment Scheduling
- Data Entry
- Patient relations
- Speaking clearly
- Information collection
- Maintaining records
- Patient confidentiality
Previous Employers
- Bigalora Royal Oak
- Mito Hibachi & Sushi
- Kroger
Languages
Italian
Limited Working
Timeline
Outpatient Registrar
Corewell Health
12.2024 - Current
Outpatient Registrar
Corewell Health
11.2024 - Current
Stocker
Kroger
09.2023 - Current
Hostess/ Part-Time Manager/Receptionist
Bigalora Royal Oak
Hostess/ Part-Time Manager/Receptionist
Mito Hibachi & Sushi
High School Diploma -
Paul K Cousino
Bachelor of Science -
Ferris State University
associate degree - English
MCC
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