Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Nicholas Adamski

Nicholas Adamski

Baltimore,MD

Summary

From working in the restaurant industry for 8 years and also the auto industry for 2.5 years i have gained alot of knowledge from working with a large diverse group of people. Have been able to learn alot from others but also have been able to share my knowledge about the world with everyone too. Have been a excellent leader to my team at the Italian Restaurant i manage. Have worked side by side with each team member to help develop them in every shape and form. While managing the restaurant have done multiple in house repairs & renovations to get the restaurant to how it used to be when we had a different owner while also driving catering sales, liquor sales, staying within budgets for scheduling, creating marketing ideas to drive traffic and sales; while going to school full time to finish my Business Management degree. I am very determined and have alot of experience & knowledge across different fields. Always up for a new challenge.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager

Carrabbas Italian Grill
05.2022 - Current

- Proactively addressed potential issues, always staying ahead.

- Streamlined open/close procedures and ensured cleanliness.

- Managed payroll, scheduling, inventory, budgeting, and sales growth.

- Led large events for schools, apartments, country clubs, and more.

- Drove catering sales and continuously identified business opportunities.

- Designed marketing materials, including flyers, ads, and business cards.

- Contributed to renovations and optimized service systems.

- Completed tasks efficiently within deadlines.

- Resolved customer disputes, ensuring satisfaction and service quality.

- Managed staff conflicts, fostering a collaborative work environment.

- Cross-trained employees for flexibility and improved performance.

- Assisted in hiring and training new team members.

- Juggled multiple projects with strong time management.

- Used social media to promote events and drive engagement.

- Oversaw daily operations, ensuring consistent quality and service.

- Gathered and implemented customer feedback for improvements.

- Managed inventory and ordered supplies accurately.

- Fostered a positive atmosphere and exceptional customer service.

- Optimized labor costs through scheduling and cross-training.

- Conducted staff evaluations, recognizing and improving performance.

- Reduced turnover with effective leadership and staff development.

- Developed marketing plans to boost visibility for events and promotions.

- Ensured compliance with health and safety standards.

- Upgraded the interior, attracting a broader customer base.

Catering & Marketing Director

Carrabba's Italain Grill
05.2018 - Current
  • Managing Online Orders & Catering Orders, Delivering Food, Ordering & Creating Marketing Materials to grow and scale the store, Experienced Host Lead, Food Runner, Server Experience, Learning Alcohol, Food Preperation
  • Devised marketing plans using digital strategies, print advertising, and word of mouth tactics.
  • Created content and promotional materials to drive engagement and conversions.
  • Built strong relationships with industry professionals and influencers.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Conducted market research to identify new opportunities and target markets.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Lead Auto Detailer & Vehicle Transporter

Mercedes Benz
04.2020 - 11.2021
  • Shuttling Customers, Driving Brand New Cars and Delivering to customers, Delivering Loaner Vehicles, Detailed Cars: Cleaned center console, dash, vents, instrument cluster, and trunk area, Transported vehicles between workstations.
  • Inspected vehicles before and after trips to verify safe and reliable operation.
  • Demonstrated superior transport service, providing accurate time estimates and courteous responses.
  • Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
  • Delivered packages to residential and commercial areas, often navigating tight, narrow streets.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
  • Recommended measures to improve production methods, equipment performance and team operation and productivity.

Marketer

Vector Marketing
02.2019 - 06.2019
  • Sell good to potential customers, cold & warm calling, Helped design and place ads on different platforms for maximum success, Advised marketing teams on current trends and campaign techniques for optimal results, Enhanced future marketing initiatives by capturing and leveraging insights from previous campaigns, Set, allocated, and monitored budgets for each project, Marketed [Product or service] through daily cold and warm calling.
  • Used scripts or persuasive sales techniques to convince clients in purchasing Product or Service.
  • Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.

Customer Service Leader

Airbound Trampoline Center
06.2018 - 03.2019
  • Making Party Announcements, registering new customers into the system, filling out waivers, booking parties, giving out wristbands, monitoring trampolines, reporting any injuries.

Casher & Clerk

Giant Foods
03.2017 - 03.2019
  • Engaged with customers while completing cash register transactions, Balanced cash drawer at beginning and end of each shift, Maintained clean, organized, and well-stocked checkout areas, Assembled online order pickups and loaded purchases in vehicles, Provided information to customers on products or services, Worked with customer service leaders and managers to meet customer needs, Trained new retail team members in customer service and company policies, Approached and solved problems with initiative and sound judgment, Assisted with price markdowns and merchandise changes on shelves, Stocked store shelves and end-caps with merchandise, Made Flyers for giant to help with donations for childhood cancer, Help think of new ideas to help grow the store and keep it clean and organized.

Education

Associate Of Business Management - Business Administration And Management

The Community College of Baltimore County
Essex, MD

Skills

Team Leadership

Certification

• ServSafe Manager Certification

• TIPs On-Premises Alcohol Certification

Timeline

Manager

Carrabbas Italian Grill
05.2022 - Current

Lead Auto Detailer & Vehicle Transporter

Mercedes Benz
04.2020 - 11.2021

Marketer

Vector Marketing
02.2019 - 06.2019

Customer Service Leader

Airbound Trampoline Center
06.2018 - 03.2019

Catering & Marketing Director

Carrabba's Italain Grill
05.2018 - Current

Casher & Clerk

Giant Foods
03.2017 - 03.2019

Associate Of Business Management - Business Administration And Management

The Community College of Baltimore County
Nicholas Adamski