Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Timeline
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Nicholas Agostinelli

Rochester,NY

Summary

Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques.

Overview

5
5
years of professional experience

Work History

Paychex Inside Sales Representative

Paychex Inc
09.2021 - Current
  • Successful in presenting a variety of products and services to clients through virtual presentations and phone calls
  • Makes sales revenue for the company in getting clients to sign up for various products
  • Uses Salesforce, HRIS, Powerpoint, Excel, WebEx and other official workspace tools to facilitate sales
  • Works with upper management in implementing proper sales strategies
  • Calls and emails clients in order to assist them with their needs and schedules meetings in an organized format as well as timely manner
  • Creates organized charts to manage client output
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Consulted with businesses to supply accurate product and service information.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Negotiated prices, terms of sales and service agreements.
  • Contributed to event marketing, sales and brand promotion.

Town of Greece Parks Seasonal Associate

Town Of Greece/Monroe County
07.2019 - 09.2021
  • Trained staff members on conducting events and following safety procedures.
  • Provided feedback and guidance to program participants regarding progress and development.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.

Janitor/Server/Videographer

RBA Staffing, Our Mother of Sorrows Church, Janitor/Server
02.2018 - 05.2021
  • Ensured success of meetings and prepared for events
  • Completing all Diocese of Rochester training courses
  • Assisting technical team for the Church in live video streaming
  • Serving food to patrons
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Managed over 50 customer calls per day.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Followed food safety and sanitation guidelines to prevent food borne illnesses and promote customer health and safety.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Unloader Associate

Lowe's Seasonal Associate
07.2020 - 09.2020
  • Served customers' needs in helping them find and obtain products
  • Stocked and organizing merchandise
  • Got to know customers and their needs through productive conversations
  • Cleaned and disposed of debris to maintain safe and clean working environment.
  • Assembled and fastened materials to make framework or props, using glue, dowel pins and [Type] and [Type] hand tools.
  • Inspected and tested fixtures and systems after installation to confirm proper and safe functioning.

Education

Bachelor of Science - Broadcast Journalism, Multimedia Journalism Candidate, both History and Film Studies

SUNY Brockport
Brockport, NY
05.2021

Skills

Skills:

  • Fluent knowledge with Sales force and outlook
  • Jabber and Conquer calling platforms
  • Account Managing
  • Building Client Relations
  • SaaS (Software as a service)
  • Marketing and content creation
  • Knowledge of Salesforce and other prospecting tools
  • Order Management
  • Account Acquisition
  • Overcoming Objections
  • Product and Service Sales
  • Customer Relationship Management
  • Daily Workflows
  • Project Coordination
  • Customer Service and Assistance
  • Time Management
  • Export Compliance
  • New Business Development
  • Data Entry
  • Project Development
  • Sales Expertise
  • Warm Calling
  • Solution Coordination
  • Expertise in Cold Calling
  • Online Databases
  • Client Retention
  • Cold Calling
  • Prospect Cultivation
  • Email and Phone Etiquette
  • Relationship Development
  • Revenue Forecasting
  • Sales Closing
  • Prospect Follow-Up
  • Adept Multi-Tasker

Additional Information

  • CREDENTIALS & Licences , Hands of Christ Award (2017) Roberts Wesleyan Founder's Scholarship CYO Sportsmanship Award (2017) Sectional Football Champion (Fall Athletics 2017) Greece Athena High School Exceptional Student Achievement (2014,2016, 2017) Altar Serving Award for years of service (2018)

Accomplishments

  • Expanded account base from 150 to more than 370 accounts.
  • Spearheaded a “worst-to-first” transformation in ERTC revenue for my position.
  • Managed a portfolio of payroll accounts generating over $330,000 for a year in sales.
  • Realized account inquiries could be more efficient ongoing effort to boost revenue while reducing costs.
  • Used highly effective new programming that significantly impacted efficiency and improved operations.
  • Developed relationships with 330 new clients and typically exceeded sales goals by 150%.

Timeline

Paychex Inside Sales Representative

Paychex Inc
09.2021 - Current

Unloader Associate

Lowe's Seasonal Associate
07.2020 - 09.2020

Town of Greece Parks Seasonal Associate

Town Of Greece/Monroe County
07.2019 - 09.2021

Janitor/Server/Videographer

RBA Staffing, Our Mother of Sorrows Church, Janitor/Server
02.2018 - 05.2021

Bachelor of Science - Broadcast Journalism, Multimedia Journalism Candidate, both History and Film Studies

SUNY Brockport

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