Nicholas Aguilar
San Jose,California
Summary
Experienced leader dedicated to addressing critical issues in government and nonprofit organizations. Committed to promoting diversity, equity, and inclusion. Skilled in driving systemic change through visionary leadership and facilitation.
Overview
12
12
years of professional experience
Work History
Lead CASA Specialist/ LGBTQ+ Program Lead
Child Advocates of Silicon Valley
01.2019 - 01.2024
- Serve on a team of Specialists who provide support and coaching to assigned Mentors and CASAs, supporting their work with dependency cases
- Interview (1st and 2nd interviews), screen, support, and insure the competence of a core group of volunteer CASAs who are providing direct service to children in the dependency system
- Assist with the initial and on-going training necessary for the volunteer CASA to perform their responsibilities, including but not limited to writing court reports
- Assist with case selection, closures and re-assigning volunteer CASAs to cases in a timely manner
- Assist the CASA volunteers in meeting all program-related rules and statutes, including monthly documentation and data collection
- Communicate routinely with all CASAs to ensure high quality of service and to provide support and backup as required; e.g., this may include attending court hearings or other meetings on the CASAs behalf
- Ensure that all CASA’s child records are accurate and up to date
- Specialist Team development: facilitate group discussions for CASA volunteers, host monthly Mentor meetings, share learning opportunities and policy updates with your team
- Support systems-wide initiatives as assigned
- Assist the Director of Programs with the implementation of goals, objectives and commitments as outlined in the agency’s strategic plan
- Design and implement our LGBTQ+ program: workshops, discussion groups, events
- Supervise a team of 4 CASA Specialist for programs oversight and operation support
Community Relations Specialist
Premier Healthcare Services
01.2018 - 01.2019
- Travel throughout the Bay Area region
- Build, develop, and retain strong relationships with regional center staff and our clients
- Event/Project coordination, planning, and execution
- Public Relations; creating, managing, and promoting Premier within the community
- Formulate strategic marketing initiatives to increase brand recognition and equity within a region
- Identify, develop, and execute communication strategies
- Plan and produce informational materials for In-Services and Resource Fairs
- Present educational In-Services for regional center staff and other public audiences
- Resolve sensitive inquiries and/or complaints from regional center staff, families, and persons receiving services
- Establish and maintain cooperative relationships with representatives of the community, participants, care providers, and public advocacy groups
- Daily logging of marketing activities in the CRM database
- Visit regional centers and meet with case workers to evaluate service satisfaction
- Attend relevant meetings and events within the region as needed and/or required
- Identify potential areas for growth
- Act as Premier liaison to internal and external organizations
Lead Program Coordinator/ Recreation Leader
City of San Jose
01.2013 - 01.2018
- Conducts special recreation activities for youth, seniors, and the general public
- Primary Programs of service: McKinley Teen Center, Gardner Senior Nutrition Program
- Conducts group and individual athletic, recreational, instructional, or entertainment activities
- Assists in organizing and conducting special recreational events such as trips and outings
- Develop a monthly calendar of recreation programming and events
- Co-lead all community center Recreation Leaders for day-to-day operations and oversight of programming
- Performs first aid and CPR in case of injury
- Performs routine safety checks at facilities and watches for safety of participants and spectators
- May coordinate recreation activities for diverse populations (i.e., at-risk youth/high-risk youth, persons with disabilities, seniors)
- Participates in recruiting and coordinating the activities of volunteers in recreation programs
- Keeps records, prepares reports, and performs other routine duties utilizing a variety of office equipment
- Participates in preparing publicity such as calendars, newsletters, flyers, posters, brochures, etc
- For recreation activities
- Provides office or recreation center assistance as required
- Maintains collaborative relationships with schools, other governmental agencies, community based organizations, etc
Office Manager
Spring Dale Kennels
01.2012 - 12.2012
- Runs the front office of the veterinary clinic and is usually the first member of the staff to greet clients as they arrive with their pets
- Responsible for answering calls, scheduling appointments, filing patient charts, entering data into computerized billing systems
- Handles money, prepares deposits and prepares estimates
- Recommends services and products to meet customer wants and needs
- Make recommendations on how to improve client service and operations
- Calling clients about overdue amounts
- Perform miscellaneous and backup duties as assigned
Education
Master of Social Work - in progress
University of Southern California
12-2024
Bachelor of Arts - Social Work
San Jose State University
12-2022
Associate of Science - Paralegal Studies
Evergreen Valley College
06-2019
High school diploma -
Silver Creek High School
06-2011
Certificate - Letter of Competency (Veterinary Assistant)
Central County Occupational Center
01.2010
Skills
- Case management
- Program development and implementation
- Time management
- Independent judgment
- Communication
- Customer service
- Public relations
- Verbal skills
- Written skills
- Interpersonal skills
- Project management
- Data analysis
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Office 365
- Mac operating systems
Volunteer Experience
- Court Appointed Special Advocate (CASA) | Child Advocates of Silicon Valley (2018 - 2024)
- Board Member | Concrete Rose Coalition (06/2023 - Present)
- Therapist | At Home Within (01/2024 - Present)
- Community Member | Santa Clara County Child Abuse Prevention Council (Dispropotionality Committee) (05/2024 - Present)
- Workgroup Member | City of San Jose's Children Youth Service Master Plan (06/2024 - Present)
Internships
- Medical Social Worker | Kaiser Hospice & Home Health
- MSW Intern (Special Projects) | Child Advocates of Silicon Valley
Timeline
Lead CASA Specialist/ LGBTQ+ Program Lead
Child Advocates of Silicon Valley
01.2019 - 01.2024
Community Relations Specialist
Premier Healthcare Services
01.2018 - 01.2019
Lead Program Coordinator/ Recreation Leader
City of San Jose
01.2013 - 01.2018
Office Manager
Spring Dale Kennels
01.2012 - 12.2012
Master of Social Work - in progress
University of Southern California
Bachelor of Arts - Social Work
San Jose State University
Associate of Science - Paralegal Studies
Evergreen Valley College
High school diploma -
Silver Creek High School
Certificate - Letter of Competency (Veterinary Assistant)
Central County Occupational Center
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