Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Preference
Timeline
Open To Work
Hi, I’m

Nicholas Allen

Autobody, Automotive Mechanic, Small Engine Mechanic, Service Writer, Tractor Mechanic
Placerville
Nicholas Allen

Summary

Highly adaptable individual bringing several years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Driven mechanical technician with several years of experience in warehouse operations, heavy equipment operation and maintenance. Expertise in organizing and prioritizing workflows, fostering relationships with stakeholders and coordinating maintenance to sustain production. Accomplished in developing and actualizing best practices to enhance occupational health and safety.

Motivated mechanical engineer with several years of experience producing specifications and designs and installing various mechanical components and systems. Trained in testing and evaluating theoretical designs, assessing final product overall performance and estimating budgets. Deeply familiar with computer-aided engineering and computer-aided manufacturing.

Achievements include directing replacement of key systems with minimal downtime and no budget overruns. Skilled project manager, team leader and complex problem-solver.

Highly skilled Mechanical Technician with comprehensive experience in equipment maintenance, machinery installation and troubleshooting. Strong abilities in utilizing various diagnostic tools to identify and rectify mechanical failures. Proven track record of improving machine efficiency and reducing downtime through proactive preventive maintenance. Committed to maintaining workplace safety protocols and adhering to compliance standards.

Design Engineer experienced in research, development, design, and manufacturing of products. Qualifications include software expertise and comprehensive knowledge of Lean Manufacturing principles.

Innovative professional in mechanical engineering technology, known for high productivity and efficient task completion. Skilled in CAD software, prototyping, and system troubleshooting. Excels in problem-solving, teamwork, and adaptability, ensuring successful project outcomes through effective collaboration and flexibility.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

5
years of professional experience
2026
years of post-secondary education
1
Certification

Work History

True Value Company
Placerville

Customer service, parts lookup, service writer,etc
08.2012 - 11.2017

Job overview

  • Managed customer service inquiries and scheduled appointments effectively.
  • Collaborated with technicians to ensure accurate service recommendations.
  • Processed service orders and maintained detailed records in the management system.
  • Communicated with customers about vehicle maintenance needs and timelines.
  • Coordinated billing and payment processes for services rendered.
  • Assisted in inventory management of parts and supplies for operations.
  • Trained new team members on customer interaction protocols and systems usage.
  • Resolved customer complaints promptly, ensuring a positive service experience.
  • Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
  • Conferred with customers to understand service needs and write up accurate orders.
  • Created detailed invoices for each job completed which included labor charges, parts costs, taxes, fees.
  • Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
  • Communicated repair information to customers in a professional manner.
  • Presented accurate estimates to inform customers of service charges and expectations.
  • Resolved customer complaints regarding service quality or billing issues promptly and professionally.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
  • Processed payments for completed services using cash register or point-of-sale systems.
  • Advised customers on preventative maintenance schedules for their vehicles based on manufacturer recommendations.
  • Utilized job-related software to prepare change of address records and issue service discontinuance orders.
  • Exceeded established service goals while leveraging customer service, sales, and employee management best practices.

Education

8 Pleasanton Adult School Pleasanton California A
Pleasanton, California

University Overview

Skills

  • Customer service
  • Problem resolution
  • Time management
  • Communication skills

Certification

Silver certified and sthil

Certified technician John Deere tractor builds

Certified in Honda

Certified in Briggs & Stratton

Certified and Hilti

Accomplishments

Accomplishments

Ace the test for my silver certification in Stihl chainsaws and other small engines made by Stihl. *Scored the highest out of everybody in the whole West Coast that year*

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Salary Range

$0/hr - $1000/hr

Timeline

Customer service, parts lookup, service writer,etc
True Value Company
08.2012 - 11.2017
8 Pleasanton Adult School Pleasanton California A
01.2026
Nicholas AllenAutobody, Automotive Mechanic, Small Engine Mechanic, Service Writer, Tractor Mechanic