Nicholas Amatangelo
Canton,OH
Summary
Adept Utility Worker with a proven track record at Friendship Village Tempe, excelling in resident care and safety compliance. Demonstrated ability to enhance resident satisfaction through meticulous service and emotional support. Skilled in cleaning and serving meals, with a keen focus on maintaining high safety standards. Actively contributed to a positive living environment, showcasing strong interpersonal and organizational skills.
Overview
7
7
years of professional experience
Work History
Utility Worker
Friendship Village Tempe
Tempe, Arizona
01.2017 - 07.2024
- Responded to emergency situations as needed.
- Prepared tables for meals and ensured that all condiments were filled.
- Provided menu recommendations to guests upon request.
- Promptly served food and drinks to guests in a timely manner.
- Ensured that all dishes were properly garnished before serving.
- Checked on customers throughout their meal to ensure satisfaction.
- Replenished beverages as needed throughout the meal.
- Cleared empty plates from tables after each course of the meal.
- Answered questions about menu items and made suggestions when appropriate.
- Assisted with setting up buffets for special events.
- Stocked work stations with necessary supplies prior to shift start times.
- Followed company guidelines regarding portion sizes and presentation of meals.
- Assisted residents with activities of daily living, such as bathing, grooming and dressing.
- Provided companionship and emotional support to residents.
- Observed and documented changes in resident behavior.
- Assisted in transferring residents from beds to wheelchairs and other adaptive equipment as needed.
- Maintained a clean, safe and comfortable environment for the residents.
- Responded promptly to requests from residents for assistance with activities of daily living.
- Participated in staff meetings and provided input on resident care plans.
- Performed light housekeeping duties, such as changing linens, cleaning bathrooms and dusting furniture.
- Answered call bells promptly, communicated needs and concerns of residents to appropriate personnel in a timely manner.
- Encouraged socialization among residents through group activities, events, outings when applicable.
- Supported residents' rights by maintaining confidentiality regarding medical information, care decisions, personal matters.
- Assisted with ambulation using gait belts, canes or walkers as necessary.
- Ensured that all resident care is provided according to established policies and procedures.
- Reported any concerns about resident health status to the supervisor or nurse immediately.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Dusted furniture and fixtures in assigned areas.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Stocked supplies such as soap, toilet paper and paper towels.
- Emptied trash cans and disposed of waste materials properly.
- Ensured safety standards were met while using chemical cleaners or operating machinery.
- Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
- Sanitized common areas such as lobbies, hallways and break rooms daily.
- Provided assistance with laundry services for guests on a weekly basis.
Education
High School Diploma -
Gilbert High School
Gilbert, AZ06-2014
Some College (No Degree) - Pharmacy Technology
Pima Medical Institute
Mesa, AZSkills
- Safety Compliance
- Resident Care
- Serving meals
- Cleaning
- Cooking
Timeline
Utility Worker
Friendship Village Tempe
01.2017 - 07.2024
High School Diploma -
Gilbert High School
Some College (No Degree) - Pharmacy Technology
Pima Medical Institute