Nicholas Amato
henderson,NV
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
12
12
years of professional experience
Work History
Audit Supervisor
Muscolino Inventory Services
11.2023 - Current
- Cultivated mutually beneficial relationships with clients and company financial officers to facilitate improved business operations.
- Supervised and guided 25 employees during audits to safeguard accuracy.
- Reduced audit timeframes with efficient planning and execution of audit procedures.
- Strengthened client satisfaction by addressing concerns promptly and professionally throughout the auditing process.
- Analyzed data and findings to prepare reports detailing financial information.
Sales Associate
Hershey
01.2020 - 06.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Hotel Manager
Station Casinos
01.2019 - 05.2020
- Organized staff training sessions on topics such as effective communication skills, conflict resolution techniques, time management tips.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Oversaw all aspects of event planning, from contract negotiation to day-of coordination, resulting in successful events and satisfied clients.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Provided exceptional service and assistance to guests upon check-in.
- Analyzed and evaluated business data to identify opportunities for improvement.
- Oversaw daily financial transactions, ensuring accuracy in billing and improving hotel's financial health.
- Led team of 50+ staff, fostering culture of excellence and teamwork that significantly reduced staff turnover rates.
Merchandiser/Sales Associate
Reyes Coca-Cola
04.2016 - 08.2018
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Achieved significant reduction in overstock through precise demand forecasting.
- Streamlined restocking process, reducing time from shipment arrival to floor display.
Retail Store Manager
Babies "R" Us
08.2012 - 04.2016
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
Education
Associate of Applied Science - Forensic Science
College of Southern Nevada
Las Vegas, NV06-2022
Skills
- Staff evaluations
- Data analytics proficiency
- Audit management
- Friendly and outgoing
- Highly motivated
- Accurate money handling
- Verbal/written communication
- Problem-solving skills
Timeline
Audit Supervisor
Muscolino Inventory Services
11.2023 - Current
Sales Associate
Hershey
01.2020 - 06.2022
Hotel Manager
Station Casinos
01.2019 - 05.2020
Merchandiser/Sales Associate
Reyes Coca-Cola
04.2016 - 08.2018
Retail Store Manager
Babies "R" Us
08.2012 - 04.2016
Associate of Applied Science - Forensic Science
College of Southern Nevada
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