Emergency Communications Officer
Warren County Sheriff's Office
07.2014 - 03.2015
- Handled emergency and non-emergency phone calls calmly and obtained pertinent information with composed approach.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Prioritized responses to emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Used radio, telephone and computer system to update first responders with new information.
- Entered, modified, and cleared information into VCIN and NCIC.
- Assisted departments with special requests for assistance and BOLOs.
- Advised personnel about accidents, weather conditions or other hazards.
- Researched vehicle, wanted and missing persons information.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues.