Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Nicholas Baker

Port Orange,FL

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

9
9
years of professional experience

Work History

Office Manager

Pioneer Arms
07.2021 - 09.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Shift Manager

Pollo Tropical
01.2016 - 12.2019
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

Associate of Arts - Business Administration

Daytona State College
Daytona Beach, FL
08.2023

High School Diploma -

Atlantic High School
Port Orange
01.2017

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Excellent multi-tasking ability
  • Document Management
  • Inventory Control
  • Employee Supervision
  • Employee Training
  • Business Administration
  • Computer Skills
  • MS Office
  • Good Judgment

Additional Information

Reference: VP of Pioneer Arms Jay Johnson phone number (386) 451-6880

Timeline

Office Manager

Pioneer Arms
07.2021 - 09.2024

Shift Manager

Pollo Tropical
01.2016 - 12.2019

Associate of Arts - Business Administration

Daytona State College

High School Diploma -

Atlantic High School

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