Summary
Overview
Work History
Education
Skills
Awards
Affiliations
Languages
Certification
Timeline
Generic

Nicholas Balingit

Lake Worth

Summary

Dynamic customer service professional with extensive experience at Publix Super Markets, excelling in cash handling and complaint resolution. Proven ability to boost customer satisfaction through active listening and effective communication. Skilled in point-of-sale systems and balancing cash drawers, consistently achieving high sales performance and fostering team collaboration.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Publix Super Markers
Lake Worth
12.2023 - Current
  • Greeted customers with a friendly smile.
  • Handled the cash register properly.
  • I bagged groceries for customers when needed.
  • Scanned items for customers.
  • Helped customers find products.
  • Resolved problems for customers.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Maintained work area and kept cash drawer organized.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Collected payments and provided accurate change.
  • Stocked shelves with merchandise when needed.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Provided information about merchandise.
  • Multitasking
  • Counted money in cash drawers at the beginning and end of the shift.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.

Senior Advisor: Vector Marketing Sales Representative

Vector Experience
05.2022 - 11.2022
  • Graduated from a two-day business in sales seminar
  • Generated my own lead basis
  • Professionally contacted clients to schedule one on one, hour long, virtual sales appointments
  • Professionally sold over $11,931 worth of kitchen knives
  • Earned 4 pay raises on the first summer on the job
  • Field Training- I invested money into attending regional sales conferences to expand and improve my ability to excel in this position

Education

Medical Interpreter Course - Medical Terminology

ALL AMERICANS AGAINST LANGUAGE BARRIERS
Online Class
06.2023

Bachelor of arts - Spanish

Florida Atlantic University
Boca Raton, FL
12.2021

High school -

Park Vista High School
Lake Worth, FL
05.2015

Middle School -

Christa McAuliffe Middle School
Boynton Beach, FL
05.2011

Skills

  • Cooperation
  • Teamwork
  • Bilingual
  • Active listening skills
  • Communication
  • Strong attention to detail
  • Time management
  • Writing
  • Oral and written communication
  • Attentiveness
  • Critical thinking
  • Point of sale proficiency
  • Cash drawer balancing
  • Credit card processing
  • Empathy and patience
  • Transaction handling
  • Cleaning and sanitizing
  • Gift card handling
  • Customer assistance
  • Basic math
  • Customer service
  • Complaint resolution
  • Receipt handling

Awards

  • Student Excellence in Foreign Languages, 2019, Palm Beach State College
  • CFC Rep push Champion, 2022, Cutco, Vector Marketing
  • All Americans Against Language Barriers Certificate of Training, 2023

Affiliations

  • I love to draw in my spare time
  • I like riding my bike outside
  • I like playing video games

Languages

English
Professional
Spanish
Professional
French
Professional

Certification

  • AALB Medical Interpreter Program: Certificate of Training Issued on June 14, 2023

Timeline

Cashier

Publix Super Markers
12.2023 - Current

Senior Advisor: Vector Marketing Sales Representative

Vector Experience
05.2022 - 11.2022

Medical Interpreter Course - Medical Terminology

ALL AMERICANS AGAINST LANGUAGE BARRIERS

Bachelor of arts - Spanish

Florida Atlantic University

High school -

Park Vista High School

Middle School -

Christa McAuliffe Middle School

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Nicholas Balingit