Highly motivated team-player with restaurant, customer service, and marketing experience ready to work hard and prove myself in a professional environment.
Overview
4
4
years of professional experience
Work History
Stock Clerk, Deli Clerk and Bakery Head Head Baker Clerk
DISCOUNT DRUGMART
02.2021 - 12.2023
Takes orders, leads bakery to ensure customer satisfaction and maximize profits
Answers phone calls and takes orders for Bakery and Deli
Orders, stocks, and maintains bakery goods
Department Managerial Duties
Ensures food safety through sanitary procedures
Works as a liaison with manager to bring creative goodies for production
Deli Clerk
Publix Grocery Store
09.2024 - Current
Helps customers articulate their ideal sandwich and bring their vision to life
Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
Assists customers in catering orders
Delivers excellent customer service
Trains and motivates new team members
Ensures cleanliness of the Deli
Cleans the Deli Slicer's by adhering to safety guidelines
Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Server and Bartender
Tiffany's Sweets, Eats, and Meets
02.2024 - 10.2024
Set positive tone for entire dining experience as first point of contact for incoming guests.
Quickly and proficiently took orders in a friendly way
Went to the bar and filled/refilled any alcoholic beverages
Resolved customer complaints promptly and professionally to maintain positive reputation.
Ran the proper food to the proper tables in a quick and efficient manner.
Cultivated warm relationships with regular customers.
Education
Bachelors of Psychology - Concentration in Counseling
Kent State University
01.2023
College Preparatory - undefined
David Anderson High School
01.2018
Skills
Customer Service
Leadership
Relationship Building
Goal Setting
Customer Satisfaction
Order Taking
Verbal Communication
Listening Skills
Problem Solving
Training New Hires
Good Judgement and Ethics
Branding
Following Direction
Punctuality
Closing
Timeline
Deli Clerk
Publix Grocery Store
09.2024 - Current
Server and Bartender
Tiffany's Sweets, Eats, and Meets
02.2024 - 10.2024
Stock Clerk, Deli Clerk and Bakery Head Head Baker Clerk
DISCOUNT DRUGMART
02.2021 - 12.2023
College Preparatory - undefined
David Anderson High School
Bachelors of Psychology - Concentration in Counseling