Professional with skills in operating heavy equipment, leadership, problem solving, and getting tasks completed in a timely manner.
Overview
14
14
years of professional experience
Work History
Health Services Consultant 1
Washington State
12.2020 - Current
I input positive and negative lab results from patients that reside in Washington state
I also deduplicate positive and negative cases and persons
I process incoming pdf faxes for patients that have tested positive for COVID-19 that need to be input into WDRS
I look up patients in WDRS to make sure labs are not uploaded twice
Assisted fellow team members accomplish tasks as needed
Stepped up when supervisors were out to handle situations or problems
Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Maintained high customer satisfaction standards to meet or exceed targets.
HEAVY EQUIPMENT OPERATOR SERGEANT
Washington Army National Guard
07.2012 - Current
Responsible to meet current safety and readiness standards set forth in company policies and regulations
Operate heavy equipment to complete missions set forth by the company commander
Supervise soldiers operating heavy equipment to ensure missions are completed safely and in a timely manner according to customer satisfaction
Perform monthly maintenance inspections, troubleshoot and fix operator level issues that arise
Notify mechanics with issues not operator level and assist mechanics with repairs.
Operated machining equipment safely with team of operators.
Loaded and unloaded construction materials on site.
Checked equipment performance and made necessary repairs.
Provided technical assistance to other workers on job site.
CICT Team
Lead, WA DOH
05.2020 - 12.2020
I was responsible for ensuring employees showed up for work each day
I attended the morning team leads huddle to get notes from my supervisor to pass along to my employees
I received positive cases throughout the day and disseminated them to my team so my team could make the phone calls
Once my team made their phone calls they would bring their tablet to me so I could verify the info they entered was correct before submitting to minimize any errors which would cause the case to be sent back to my team
I was responsible to ensure my team was making their phone calls at the time they needed to and occasionally reminding them to make their phone calls
If multiple errors were being made by the same employee I was responsible for helping the employee to correct that mistake
I was responsible for submitting time off requests that had to be approved by myself and my supervisor, and keeping track of who took time off and when.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Achieved results by working with staff to meet established targets.
Indoor Air Quality Specialist
Northwest Abatement services
01.2019 - 12.2020
I clean HVAC systems and dryer vents
Drove a large truck with built in industrial vacuum to job sites adhering to laws safely
Set up work equipment in customers home or business carefully to ensure no damage was done to property
Kept professional appearance to represent company
Was made team lead within 2 months of hire based on performance and leadership experience
Maintained proper amount of supplies on truck for the jobs that day
Notified maintenance of damage or issues relating to the company truck to ensure proper working order
Handled customer payments worth hundreds of dollars in both cash and checks to be turned in
ROUTE SALES REPRESENTATIVE, Mountain Mist
11.2015 - 02.2017
Delivered water and coffee products to residential and business customers driving a large water truck
safely
Responsible for servicing and setting up water dispensers and troubleshooting water dispensers
that were not dispensing
Obey traffic laws and follow established traffic and transportation procedures
Turn in receipts and money received from deliveries
Verify the contents of inventory loads against shipping papers
Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with
regulations
Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes,
to ensure that vehicles are in proper working condition
Present bills and receipts and collect payments for goods delivered or loaded
Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using
telephones or mobile two-way radios
Sell products from truck inventory and keep records of sales.
MERCHANDISER
Marine View Beverage
12.2013 - 11.2015
Responsible for stocking beer on store shelves, back stocking extra product, and ensuring the store looks presentable to customers.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Inspected merchandise for quality and arranged proper display location on floor.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Verified products appeared at correct locations in proper quantities.
Collaborated with store managers to devise store layouts and establish aesthetic appeal.
Created visual displays to highlight new and featured products.
Driver
GardaWorld Cash Services
08.2013 - 11.2013
Responsible for driving a large armored truck carrying large amounts of cash with a messenger ensuring the customer's cash is transported and delivered to the destination safely.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Followed all relevant traffic laws and safety regulations.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
HEAVY EQUIPMENT OPERATOR
United States Army
05.2009 - 07.2012
Responsible for ensuring deployment readiness as a Heavy Equipment Operator to anywhere in the
world at a moment's notice
Responsible for safely operating heavy equipment to complete missions
Responsible for keeping various heavy equipment mission ready by performing weekly maintenance
inspections, troubleshoot and fix operator level issues that arise
Notify mechanics of issues not operator
level and assist mechanics with repairs.
Education
High School Diploma -
Federal Way High School
Federal Way, WA
06.2002
Skills
Driving large trucks
Operating heavy equipment
Microsoft office
Merchandising
Sales
Construction
Team Collaboration
Training Junior Team Members
Documentation
Staff Training
Monetary Transactions
Timeline
Health Services Consultant 1
Washington State
12.2020 - Current
CICT Team
Lead, WA DOH
05.2020 - 12.2020
Indoor Air Quality Specialist
Northwest Abatement services
01.2019 - 12.2020
ROUTE SALES REPRESENTATIVE, Mountain Mist
11.2015 - 02.2017
MERCHANDISER
Marine View Beverage
12.2013 - 11.2015
Driver
GardaWorld Cash Services
08.2013 - 11.2013
HEAVY EQUIPMENT OPERATOR SERGEANT
Washington Army National Guard
07.2012 - Current
HEAVY EQUIPMENT OPERATOR
United States Army
05.2009 - 07.2012
High School Diploma -
Federal Way High School
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