Dedicated professional with strong skills in guest service and safety management. Experienced in incident reporting, emergency response, and team collaboration, committed to creating secure and welcoming environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Before and After School Teacher
Little Trees Early Learning Center
Shoreline, WA
06.2025 - Current
Facilitated engaging educational activities for children, promoting social and cognitive development.
Assisted in implementing daily lesson plans aligned with curriculum objectives.
Monitored student behavior and provided support to ensure a safe learning environment.
Collaborated with colleagues to create inclusive programs that cater to diverse learning needs.
Guest Service Greeter Team Captain
Lumen Field
Seattle, WA
05.2015 - Current
Welcomed guests, providing exceptional customer service and ensuring positive first impressions.
Assisted guests with inquiries, efficiently directing them to appropriate services and amenities.
Collaborated with team members to enhance visitor experience through effective communication and coordination.
Monitored venue flow, proactively addressing concerns to maintain a safe and enjoyable environment.
Facility Manager
Aurora Community Church
Shoreline, WA
11.2023 - 07.2025
Oversaw maintenance schedules to ensure optimal facility operations and safety standards.
Coordinated facility usage for church events, enhancing community engagement and resource allocation.
Managed vendor relationships to secure competitive service agreements and streamline procurement processes.
Implemented energy-efficient practices, reducing costs while promoting sustainable facility management.
Security Officer
Allied Universal Security Services
Seattle, WA
05.2020 - 06.2020
Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
Conducted regular patrols to identify security risks and maintain a visible presence.
Responded promptly to alarms and emergencies, coordinating with local law enforcement as necessary.
Prepared detailed incident reports to document security breaches and incidents for management review.
Grocery Clerk
Safeway
Shoreline, WA
03.2015 - 08.2019
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained inventory levels, ensuring optimal stock availability across departments.
Operated cash register efficiently, processing transactions accurately and swiftly.
Collaborated with team members to restock shelves and organize displays effectively.
Education
High School Diploma -
Shorecrest High School
Shoreline, WA
Skills
Building and property security monitoring
Access control and visitor management
Incident reporting and documentation
Emergency response and de-escalation
Lock-up and opening procedures\
Fire alarm system monitoring and management (4 years)