Nicholas Baubonis
Bucksport,ME
Summary
Driven by a results-focused approach, I honed my tactical proficiency and exceptional customer service skills at the Maine Army National Guard and Slipping Gears Cycling. My background showcases a commitment to strategic thinking and problem-solving, ensuring operational excellence and enhanced client satisfaction. Skilled in both leadership and teamwork, I excel in high-pressure environments, consistently exceeding goals.
Overview
3
3
years of professional experience
Work History
Active Duty Soldier
Maine Army National Guard
11.2023 - Current
- Contributed to successful military exercises through effective coordination and task delegation among team members.
- Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
- Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
- Secured and protected military property, assets, and personnel.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Upheld Army dress and appearance regulations for professional appearance.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
- Trained in small arms, anti-armor and indirect fire weapons.
- Looked after weapons by scheduling and performing organizational and preventive maintenance.
Bike Mechanic
Slipping Gears Cycling
04.2022 - Current
- Conducted thorough inspections of bicycles to identify necessary repairs or adjustments accurately.
- Delivered exceptional customer service by answering questions and offering expert advice on bike maintenance and repairs.
- Implemented preventative maintenance programs for customers, resulting in fewer required repairs over time.
- Solved complex mechanical problems with attention to detail and precision workmanship.
- Maintained a clean and organized workspace, ensuring the safety of both employees and customers.
- Boosted overall shop performance by actively participating in ongoing training sessions and staying current on industry developments.
- Managed inventory levels, ensuring that all parts and supplies were readily available for efficient job completion.
- Identified opportunities for additional services during routine maintenance appointments, contributing to increased revenue.
- Elevated customer loyalty by offering personalized solutions tailored to each individual''s specific cycling needs.
- Built trust among clientele by guaranteeing thorough communication throughout the entire repair process.
- Installed, repaired and replaced equipment or accessories such as handlebars, stands and seats.
- Helped customers select bicycles to fit body size and intended bicycle uses.
- Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
- Aligned wheels and installed and adjusted brakes and brake pads.
- Cleaned and lubricated bicycle parts.
- Increased repeat business through building strong relationships with clients and consistently exceeding expectations.
Sales Associate
Dicks Sporing Goods
12.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
BBA - Business And Sports Management
University of Maine
Orono, ME05.2025
Skills
Quick Decision Making
Combat Readiness
Tactical Proficiency
Cold Weather Operations
Physical Fitness
Strategic Thinking
Positive Attitude
Buddy Care and First Aid
Security patrols
Skilled Time Management
Proficient Customer Service
Skilled Tire Installation
Advanced Brake Adjustment
Proficient Suspension Setup
Experienced Bike Cleaning
Skilled Accessory Installation
Proficient Bike Fitting
Sales Support
Bike repairs
Workload prioritization
Stock management
Workshop maintenance
Bike Assembly
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Safety Checks
Attention to Detail
Problem-solving abilities
Multitasking
Reliability
Excellent Communication
Organizational Skills
Team Collaboration
Shipping and receiving
Active Listening
Effective Communication
Adaptability and Flexibility
Decision-Making
Relationship Building
Team building
Self Motivation
Product Knowledge
Analytical Thinking
Professionalism
Adaptability
Inventory Management
Written Communication
Affiliations
- U.S. Snowboard Team
Timeline
Active Duty Soldier
Maine Army National Guard
11.2023 - Current
Bike Mechanic
Slipping Gears Cycling
04.2022 - Current
Sales Associate
Dicks Sporing Goods
12.2021 - 04.2022
BBA - Business And Sports Management
University of Maine
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