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Nicholas Beach
Sales Executive
Reseda,CA
Summary
Dynamic Sales Executive with seven years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Sales Executive
Viking Cruises
Woodland Hills, California
06.2018 - Current
- Continuously meeting and exceeding quarterly revenue goals by more than 50% through generating new leads and identifying new clients.
- Maximizing sales through effective client relationship development, resulting in consistent ranking in top 20% of team.
- Contributing to companies quarterly revenue by securing over $800,000 in product sales with new and existing accounts using proven sales process through lead generation, actively listening, discovering insight into prospect's needs and requirements to effectively close sale.
- Achieved 46% of goal through suggestive selling and upselling.
- Prepared and delivered presentations to prospective and new customers to highlight offerings and secure new business.
- Documented all customer information accurately in CRM system, providing dated notes for future reference.
- Developed exemplary writing skills through continued correspondence with upwards of 30 customers per day.
- Conducted 20 outbound phone calls daily to reach potential clients and market travel products and services.
Corporate Travel Consultant
Princess Cruises
Santa Clarita, California
09.2016 - 03.2018
- Improved workplace productivity 30% by effectively coordinating teams day to day schedules to better coordinate travel itineraries and managing accounts and budgets.
- Researched and compared travel and hotel accommodations to identify best option for travel needs by maintaining long-term relationships with hotel partners globally.
- Liaised between account holders and various departments.
- Managed assigned contracts throughout lifecycle, identifying need for and implementing amendments, renewals, terminations, and other necessary contractual actions.
- Kept manager informed of ongoing, unresolved travel issues.
- Implemented automated office systems, optimizing client and data communications as well as records management.
- Managed high priority outlook inbox by delegating daily responsibilities to other team members, and meeting all leadership set metrics.
- Utilized advanced knowledge of Microsoft Excel for reporting and creating daily travel manifests to send to hotels worldwide.
- Provided company with affordable ticket and lodging options with well-researched travel options which resulted in successfully improving company's overall travel costs by 32%.
- Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation.
- Enhanced recordkeeping and documentation approaches to improve tracking of key hotel accounts, travel accommodations for all staff members joining and leaving vessels and important email records.
Sales Executive
Princess Cruises
Santa Clarita, California
11.2015 - 09.2016
- Analyzed past personal sales data and team performance to develop realistic sales goals for myself.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Capitalized on customer up-sell opportunities resulting in 65% increased revenues.
- Maximized sales through effective client relationship development, resulting in consistent ranking in top 5% of team.
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Collected, handled and documented payments for travel services and associated feels.
Real Estate Agent
Keller Williams
Santa Clarita, CA
06.2014 - 11.2015
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated and managed real estate transactions.
- Created and implemented marketing plans to drive sales and coached staff on new strategies for maximum results.
- Made over 100 cold calls per day resulting in client base growth by 25%.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
- Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
Education
Full-Stack Developer Certificate - Computer Engineering
Coding Dojo
Online 07.2021 - Current
Real Estate - Real Estate
College of The Canyons
Valencia, CA 08.2013 - 03.2014
High School Diploma -
Los Angeles Luther High School
Sylmar, CA 09.2004 - 06.2008
Skills
Business development and planning
Time Management
Sales funnel development
Sales forecasting
Lead Generation
Database Management
Database programming
Goals and performance
Operations
Schedule Coordination
Cold Calling
Sales expertise
Product and service sales
Product promotions
Sales strategy
Software
CSS
Bootstrap
JavaScript
Python
Python Flask
MySQL
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Full-Stack Developer Certificate - Computer Engineering
Coding Dojo
07.2021 - Current
Sales Executive
Viking Cruises
06.2018 - Current
Corporate Travel Consultant
Princess Cruises
09.2016 - 03.2018
Sales Executive
Princess Cruises
11.2015 - 09.2016
Real Estate Agent
Keller Williams
06.2014 - 11.2015
Real Estate - Real Estate
College of The Canyons
08.2013 - 03.2014
High School Diploma -
Los Angeles Luther High School
09.2004 - 06.2008