Nicholas Bejarano
Boston,MA
Summary
Results-driven Account Manager specializing in maritime and commodities sectors across AMER and EMEA. Proven track record in managing diverse portfolios, enhancing client engagement through data and analytics tools, and crafting strategic account plans aligned with client long term objectives. Expertise in simplifying complex maritime workflows and ensuring precise forecasting, while collaborating with cross-functional teams to drive sustained customer success.
Overview
6
6
years of professional experience
Work History
Account Manager
Veson Nautical
Boston, MA
03.2023 - 11.2025
- Managed a portfolio of AMER & EMEA maritime and commodity clients, representing multi-million ARR, and drove adoption of Veson's SaaS platform.
- Served as a commercial partner to clients by building multi-year account strategies covering budgeting, adoption milestones, expansion opportunities, and revenue forecasting.
- Consistently achieved high retention and expansion performance across the portfolio, contributing to recurring revenue growth.
- Translated complex maritime workflows into practical commercial value and measurable efficiency improvements.
- Gathered client insights and competitive feedback to help influence product roadmap and strengthen market positioning.
- Maintained detailed Salesforce data enabling accurate weekly forecasting and renewal planning.
- Led recurring quarterly executive business reviews and roadmap sessions with senior stakeholders across AMER & EMEA.
- Collaborated closely with Product, Support, and Professional Services teams to ensure issue resolution, successful adoption, and long-term account health.
Senior Analyst
Veson Nautical
Boston, MA
01.2020 - 03.2023
- Supported enterprise maritime and commodity clients by identifying workflow improvements and partnering with AM teams to spot expansion and upsell opportunities.
- Served as primary analyst for major global accounts including Dow, Ultranav, and Chevron supporting increased adoption across commercial and operational teams.
- Led weekly client consultations to troubleshoot issues, optimize workflows, and surface insights used by Account Managers for renewal preparation and long-term growth planning.
- Coordinated with cross-functional teams to resolve complex cases efficiently and improve customer satisfaction.
Intern
Veson Nautical
Boston, MA
06.2019 - 08.2019
- Supported client operations and gained hands-on experience navigating the IMOS platform and updating CRM data.
Education
Master of Business Administration (MBA) -
Bridgewater State University
Bridgewater, MA05-2026
Bachelor of Science (B.S.) - International Maritime Business
Massachusetts Maritime Academy
Buzzards Bay, MA12.2019
Skills
- Maritime Logistics & Commodities
- Chartering & Voyage Management
- Freight & Vessel Analytics
- Account Management (SaaS/Data)
- Portfolio Growth
- Renewals & Expansions
- Multi-Year Account Planning
- Budgeting & Forecasting
- Executive Business Reviews
- Salesforce CRM, Excel & PowerPoint
- IMOS Platform, Shipfix, Marine Traffic
Timeline
Account Manager
Veson Nautical
03.2023 - 11.2025
Senior Analyst
Veson Nautical
01.2020 - 03.2023
Intern
Veson Nautical
06.2019 - 08.2019
Master of Business Administration (MBA) -
Bridgewater State University
Bachelor of Science (B.S.) - International Maritime Business
Massachusetts Maritime Academy