To assist in running a sales team and overall business with my work ethic and my overall experience in the field of Industrial Supply or Production Facility. Customer-oriented sales professional with 21 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
20
20
years of professional experience
Work History
Sales Representative
Lawson Products
Massillon, OH
11.2020 - Current
I personally run a million dollar book of BOB.
Overall responsibility is to maintain,service and grow my BOB in six counties in northeast Ohio.
Prospect potential customers by cold calling businesses and individuals to introduce products and services.
Conduct research of prospective clients in order to identify decision makers and contact them directly.
Perform product demonstrations whether on a cold call or a scheduled appointment.
Maintain an organized schedule
Create and submit an organized and on time sales growth plan
Win customers vendor managed inventory including installation cleanup and maintaining.
Perform cost savings presentations to current customers to gain more business.
Work with sales associates to make sure stock areas are clean and well maintained without any overstock or understock.
Process quotes and orders as needed daily.
Utilize CRM software tools to track progress of each sale cycle stage.
Maintain accurate records of all sales and prospecting activities.
Developed key customer relationships to increase sales.
General Manager
Fastenal Company
Medina, North Canton, Ohio
08.2006 - 10.2020
Brand new store implementation
Oversaw whole store creation including, shelving, inventory putaway and showroom installation.
Worked toward strategically hitting and or exceeding sales goals
Working with my sales and operation teams to strategize a sales plan and build efficiencies
Spending 80% of time selling and gaining market share
Maintain relationships with Vendors and Specialists in the company
Conduct presentations for top tier customers
Weekly meetings with all employees to set metrics and accountability
Recruit employees at Job Fairs
Give Interviews for Potential New Employees
All Purchasing responsibilities, including working with vendors and negotiating pricing
Took top 20 purchased parts and bargained for better pricing with the mfg companies to raise margin
Taught current and new employees sales strategies and tactics to earn more business
Led employee evaluations with constructive feedback to boost performance.
Created schedules and monitored payroll to remain within budget.
Handled all corrective action issues for customers.
Personally handled the top customers VMI needs.
Recruited, trained and empowered employees to achieve key performance indicators.
Tracked monthly sales to generate reports for business development planning.
Administered employee discipline through verbal and written warnings.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Took a lateral move from Medina to North Canton for better work/family balance.
Assistant General Manager
Fastenal Company
North Canton, Ohio
02.2005 - 08.2006
Leader in sales
Schedule Sales call with top customers
Utilize the tools and resources to meet and exceed sales growth expectations
Orchestrate all Outside Sales Reps schedules
Manage Sales associates and Warehouse Manager and their day to day routines
Work with the General Manager on strategic accounts and specific day to day duties
Manage Accounts Payable and Accounts Receivable
Handle all deposits as well as manage cash drawer
Handle purchasing and negotiations with vendors
Maintenance all top customer VMI Locations
Monitor and control All Inventory in house
Participate in interviews to potential new employees.
Sales Associate/Warehouse Manager
Fastenal Company
North Canton, Ohio
01.2004 - 02.2005
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Stra
Packing all customer orders
Restocked shelves as needed to ensure sufficient inventory levels.
Inventory management cycle counts
Scheduling employees hours
Orchestrate all deliveries
Handle all Maintenance On all Company Trucks
Schedule and handle all cleaning responsibilities for the store
Producing sales leads for sales team and General Manager
All Purchasing responsibilities, including working with vendors and negotiating pricing.
Education
HighSchool Diploma -
Watertown Highschool
06.1997
Skills
Strong Leadership Skills- I have had roughly 100 employees that have worked under me over the past 16 yrs Many have been promoted and are currently company leaders
Strong communication skills
Well Organized Detailed Oriented
Strong character
Follow company policies and procedures
Great attention to detail
Strong Sales Skills
Have the ability to think fast and make executive decisions fast
Account development
Interpersonal communication skills
Cold-calling
Closing sales
Customer Relationship Building
Sugar CRM
Dayforce
Salesforce
Power BI
Okta
Microsoft 365
Accomplishments
Top 5 percent performer award in 2013 at Fastenal
Multiple monthly sales goals awards over my tenure at Fastenal.
Earned a trip to Lake Tahoe for top sales performers in 2022 at Lawson.