Nicholas Benson
Lanesboro,MN
Summary
Highly experienced military veteran with several prestigious awards and decorations. Calm under pressure with superior time management and conflict resolution skills. Military professional with experience managing teams and maintaining heavy equipment. Hardworking and motivated professional looking to transition from U.S. Air Force duty to the civilian workforce. Highly motivated with more than 7 years of experience and achievements. Actively seeks additional responsibilities and resolves problems quickly and efficiently. With most recently Instructing at the highest level of the Air force.
Overview
8
8
years of professional experience
Work History
Formal Training Unit Instructor Boom Operator
United Stated Air Force
06.2022 - 06.2023
- Flew 50 Missions training and evaluating students on correct procedures
- Created learning-focused environment, encouraging student involvement and participation.
- Taught courses according to catalog descriptions to meet defined standards and outcomes.
- Prepared class sessions and assignments, helping students grasp course content and integrate learning outcomes.
- Developed course lectures to adequately support course readings.
- Built trust and rapport with students by establishing clear boundaries and lines of communication.
- Conducted research in field of study to apply new techniques and develop new theories or approaches to existing problems.
- Evaluated student coursework for quality and improvement.
- Participated in training courses and professional development opportunities to improve teaching skills.
- Documented student attendance and maintained achievement and progress records.
Supervisor
United States Air Force
02.2020 - 06.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance, coached, and trained to improve weak areas.
- Set performance goals for staff members and helped teams meet important deadlines.
- Organized workflow tasks to prevent downtime and production gaps.
- Delegated tasks to team members according to individual strengths.
- Resolved conflicts between team members and departments.
- Trained new employees on company policies, procedures and work ethics.
- Notified employees of policy and procedure changes to promote overall compliance.
- Conducted employee evaluations and documented overall progress.
- Streamlined workflow processes to reduce costs and improve productivity.
- Managed training Air Force compliance standards for 150 members
Enlisted Airman/Boom Operator
United States Air Force
11.2015 - 06.2022
- Operates in-flight boom controls and switches to safely affect contact to receiver aircraft.
- Maintains control of multiple aircraft in designated air space.
- Prepares loading plans directs cargo loading and calculates weight/balance of aircraft.
- Accomplishes pre/post-flight records and reports.
- Performs visual and operation checks of refueling systems and associated equipment.
- Supervises manual and automated supply strategies connected with supply and data processing teams; to facilitate communication and collaboration.
- Integrates intelligence activities into other military operations, plans, and programs.
Manager
Wild Willy's Adventure Zone
01.2015 - 10.2015
- Managed 10 team members, maintained professional, organized, and safe environment for employees and patrons.
- Established team priorities, created schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
Education
Associate of Arts - Aviation Operations
Community College of The Air Force
Montgomery, AL07.2023
No Degree - LeaderShip
United States Airforce Leadership School
Wichita, KS05.2021
No Degree - Instructional Studies
United States Air Force Instructor School
Wichita, KS01.2021
Skills
- Instructional Techniques
- Highly Effective Communication Skills in High Stress Environments
- Critical Thinking
- Multitasking Abilities
- Planning and Coordination
- Attention to Detail
- Data Entry
- Self-Motivated
- Teamwork and Collaboration
- Performance Tracking and Evaluations
- Complex Problem-Solving
Timeline
Formal Training Unit Instructor Boom Operator
United Stated Air Force
06.2022 - 06.2023
Supervisor
United States Air Force
02.2020 - 06.2022
Enlisted Airman/Boom Operator
United States Air Force
11.2015 - 06.2022
Manager
Wild Willy's Adventure Zone
01.2015 - 10.2015
Associate of Arts - Aviation Operations
Community College of The Air Force
No Degree - LeaderShip
United States Airforce Leadership School
No Degree - Instructional Studies
United States Air Force Instructor School
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