Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Berg

Minneapolis,MN

Summary

Committed and hard working grocery and academic administrative service employee with demonstrated long-term employer loyalty. Excited to bring 20+ years of academic support experience and 30+ years of customer service and problem solving retail experience to cabin crew with Delta Air Lines. Looking for a challenging career change that can utilize these experiences to strengthen a team of other motivated professionals. Thank you for your consideration!

Overview

33
33
years of professional experience

Work History

Program Associate

University of Minnesota, MD/PhD Program
Minneapolis, MN
08.2002 - Current
  • Student support services: oversight of fellowship stipends and tuition/fees/insurance benefits, expense reimbursement compliance and submission, general support of staff and student fellows navigating UMN processes and administrative requirements
  • Develop annual budget for financial support of 50-70 fellowship recipients (over $1 million annually)
  • Attend national recruiting events to attract new fellows
  • Collect and summarize data for training grant and fellowship applications
  • Maintain official program website and contribute to social media
  • Logistics for program events in admissions, recruiting and retreat
  • Maintain office environment through ordering supplies, file maintenance (electronic and paper), invoice payment

Bookkeeper/Front End

Cub Foods
Coon Rapids, MN
07.1991 - Current

Role of Bookkeeper:

  • Reconcile daily sales activity with payments, culminating in a weekly activity summary
  • Assist customers directly with payment and document retrieval questions
  • Independently problem solve reporting discrepancies and failures across multiple reporting and payment systems
  • Assist and train bookkeeping departments at other Cub locations in the franchise network
  • Maintain cash supply, postage, gift card inventories

Other important roles:

  • Serve in role of Manager on Duty for the store several shifts weekly, overseeing full operations of the store during these periods. Duties include customer service, employee management, cleanliness and safety of store environment, inventory intake, assessing need for emergency assistance
  • Participate in creating a team environment by assisting in all work functions of the front end as needed (ad hoc while in role of bookkeeper as well as scheduled shifts): customer service, shift supervisor, cashier and self check-out attendant

Education

Bachelor of Science - Biology

University of Minnesota - Twin Cities
Minneapolis, MN
06.1997

Skills

  • Extensive customer service experience (retail and academic services settings)
  • Teamwork focused
  • Problem solving in dynamic environments
  • Comfortable taking Independent initiative to achieve goals of employer

Timeline

Program Associate

University of Minnesota, MD/PhD Program
08.2002 - Current

Bookkeeper/Front End

Cub Foods
07.1991 - Current

Bachelor of Science - Biology

University of Minnesota - Twin Cities
Nicholas Berg