Nicholas Berger
Williamstown,NJ
Summary
Dynamic professional with expertise in customer service, team leadership, and operations management. Proven ability to enhance customer experiences and optimize inventory management to drive business success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager - Butcher
Stoney Hill Meats
Williamstown, NJ
07.2025 - Current
- Led inventory management processes to optimize stock levels and reduce waste.
- Trained and mentored staff on best practices and operational procedures.
- Implemented quality control measures to ensure product standards were consistently met.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed marketing strategies to attract new customers, increasing foot traffic.
Merchandise Manager
Five Below
Blackwood, NJ
12.2024 - 12.2025
- Analyzed sales data to optimize merchandise assortment and enhance inventory turnover.
- Developed promotional strategies to increase customer engagement and drive sales growth.
- Collaborated with vendors to negotiate pricing and secure optimal product placement.
- Trained and mentored team members on product knowledge and customer service best practices.
Clerical Support Associate
Tenaglia & Hunt
Marlton, NJ
05.2023 - 10.2024
- Processed and organized documents for efficient retrieval and management.
- Coordinated scheduling and communication between departments to streamline operations.
- Assisted in maintaining electronic filing systems, ensuring data accuracy and security.
- Supported team initiatives by preparing reports and summaries of administrative activities.
- Assisted Paralegals in given areas that required extra help.
Busser
Mona Lisias
Williamstown, NJ
06.2023 - 07.2024
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers with table settings, ensuring optimal service efficiency.
- Collaborated with kitchen staff to expedite food delivery during peak hours.
Front End Team Member
ShopRite
Williamstown, NJ
05.2022 - 06.2023
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure optimal presentation.
- Operated cash register, processed transactions efficiently, and handled cash responsibly.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
Education
High School Diploma -
Williamstown High School
Williamstown, NJSkills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Operations management
Certification
Microsoft Word 2016
Microsoft Powerpoint 2016
Microsoft Excel 2016
Timeline
Assistant Manager - Butcher
Stoney Hill Meats
07.2025 - Current
Merchandise Manager
Five Below
12.2024 - 12.2025
Busser
Mona Lisias
06.2023 - 07.2024
Clerical Support Associate
Tenaglia & Hunt
05.2023 - 10.2024
Front End Team Member
ShopRite
05.2022 - 06.2023
High School Diploma -
Williamstown High School