Summary
Overview
Work History
Education
Skills
Websites
Activities
Timeline
CustomerServiceRepresentative

Nicholas Bettner

Cincinnati,OH

Summary

Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Well-versed in insurance policies, practices and standards.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

CLAIMS SERVICE REPRESENTATIVE II

AMERICAN MODERN INSURANCE, SUBSIDIARY OF MUNICH RE
5 2022 - Current
  • Taking customer calls, filing claims, claim inquiries and follow up
  • Frequent communications with adjusters and customers to ensure the most favorable outcome, adjusting claims for collector vehicles
  • Communicating with my team on various projects, auditing reports, identifying discrepancies in reports
  • Obtaining metrics for management, beta testing software to increase efficiency, and making medical payments to Corvel.

PARTS CLERK

FULLER FORD
06.2015 - 05.2022
  • Sending and receiving orders, creating routes for shipments, reconciling inventory disparities
  • Customer service

PHARMACY TECHNICIAN

WALGREENS
03.2018 - 10.2018
  • Filling prescriptions, fixing insurance issues, data entry, and customer service.

Education

BACHELOR OF SCIENCE - BIOLOGICAL STUDIES

UNIVERSITY OF CINCINNATI
08.2016 - 05.2021

HIGH SCHOOL DIPLOMA - undefined

ST. XAVIER HIGH SCHOOL
08.2012 - 05.2016

Skills

Clear Communication

Customer Service

Data Entry

Organizational Skills

Skilled in Microsoft Office Programs

Critical Thinking

Attention to Detail

Communication

Team Building

Operational Efficiency

Auditing

Strategy

Claim investigation

Strong negotiation

Exceptional communication

Stress Tolerance

Professionalism and Integrity

Time Management

File Management

Activities

  • Golfing
  • Soccer
  • Boating
  • Community Service

Timeline

PHARMACY TECHNICIAN

WALGREENS
03.2018 - 10.2018

BACHELOR OF SCIENCE - BIOLOGICAL STUDIES

UNIVERSITY OF CINCINNATI
08.2016 - 05.2021

PARTS CLERK

FULLER FORD
06.2015 - 05.2022

HIGH SCHOOL DIPLOMA - undefined

ST. XAVIER HIGH SCHOOL
08.2012 - 05.2016

CLAIMS SERVICE REPRESENTATIVE II

AMERICAN MODERN INSURANCE, SUBSIDIARY OF MUNICH RE
5 2022 - Current
Nicholas Bettner