Analytical problem-solver with excellent communication skills. Effective at interviewing claimants, compiling records and documenting findings. Well-versed in insurance policies, practices and standards.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
CLAIMS SERVICE REPRESENTATIVE II
AMERICAN MODERN INSURANCE, SUBSIDIARY OF MUNICH RE
5 2022 - Current
Taking customer calls, filing claims, claim inquiries and follow up
Frequent communications with adjusters and customers to ensure the most favorable outcome, adjusting claims for collector vehicles
Communicating with my team on various projects, auditing reports, identifying discrepancies in reports
Obtaining metrics for management, beta testing software to increase efficiency, and making medical payments to Corvel.
PARTS CLERK
FULLER FORD
06.2015 - 05.2022
Sending and receiving orders, creating routes for shipments, reconciling inventory disparities
Customer service
PHARMACY TECHNICIAN
WALGREENS
03.2018 - 10.2018
Filling prescriptions, fixing insurance issues, data entry, and customer service.