Nicholas B. Hill
Nixa,USA
Summary
Dedicated Restaurant Professional experienced in cooking and management. Contributed to team success by maximizing kitchen productivity and enhancing operational efficiency. Demonstrated strong work ethic, adaptability, and exceptional interpersonal skills while embracing new challenges.
Also an active worker when it comes to any warehouse work as I'm hungry to learn and build apon my strengths as an order picker or loading as I strive to be quick with tasks and stay busy
Overview
12
12
years of professional experience
Work History
Kitchen manager
Casey's General Store
Nixa, Mo
05.2020 - 12.2024
- Oversaw kitchen operations, ensured compliance with food safety standards, and maintained optimal inventory levels for prepared foods
- Trained and engaged kitchen team, delegated tasks, and coached staff to achieve daily operational goals
- Partnered with the Store Manager to maintain 5S workplace organization standards and ensure smooth daily store activities
- Conducted end-of-day financial closeouts, including daily sales reconciliation and thorough audits of scratch-off and online lottery inventory
Order Picker
Breakthru Beverage
Hartland, WI
02.2018 - 07.2018
- Operated an order picker lift and forklift to safely transport, lift, and replenish stock across high-tier warehouse storage racks
- Operated order picker lift and forklift to transport, lift, and replenish stock efficiently across high-tier warehouse storage racks
- Conducted daily pre-trip and post-trip safety inspections on heavy material handling equipment, promptly reporting mechanical deficiencies
- Managed inventory of sensitive products, ensuring secure handling and storage practices. (including beverage alcohol products) with high care, maintaining a clean, hazard-free, and OSHA-compliant work zone
Sealer
N.R. Asphalt
West Bend, WI
06.2017 - 11.2017
- Performed cleaning of surfaces to ensure safety and aesthetic appeal. dirt, debris, and oil spots from pavement using blowers and brooms
- Filled surface cracks using appropriate materials to prevent further damage. Fix small surface holes with hot rubberized material or patching compounds before sealing
- Applied sealant materials using brushes, squeegees, and sprayers as needed.
- Operated sealing equipment for asphalt applications on various surfaces.
- Removed dirt, debris, and oil spots from pavement to enhance surface quality and preparation for sealing.
- Clean, grease, and maintain tanks, hoses, spray systems, and hand tools daily
- Prepared and maintained job sites, prioritizing safety protocols and operational efficiency.
- Applied sealant materials using brushes, squeegees, and sprayers.
Associate Trainer
Panera Bread
Brookfield, WI
10.2015 - 02.2017
- Conduct onboarding for new team members to familiarize them with company policies and procedures., demonstrate station tasks, and guide adherence to Panera's operational guidelines
- Observe and evaluate trainee performance to ensure they meet established standards., correct mistakes constructively, and ensure food safety and recipe standards are met
- Evaluate trainee performance through regular assessments to identify strengths and areas for growth., provide constructive feedback, and uphold food safety and recipe standards
- Exemplify 'Panera Warmth' by welcoming guests with friendly greetings and attentive service. by greeting guests, taking accurate orders, and maintaining a clean dining area
Roll Tender and Material Handler
Quad Graphics
Sussex, WI
05.2013 - 07.2014
- Hoisted and loaded massive rolls of paper onto printing press spindle or reel stands, ensuring safe operation
- Inspected incoming paper rolls for blemishes, dents, moisture, or tears, cutting away damaged layers to maintain quality before running
- Perform flying or stationary paper splices to keep the press running continuously when transitioning from an ending roll to a new one and make sure they are aligned with the printing plates
- Hang printing plates, change blankets, assist with webbing up the press, and monitor ink and fluid levels. Plates must be checked for blemishes as well and so the blankets that hold the image from the plates
- Transported raw materials, supplies, and finished skids to and from presses and finishing lines using hand jacks, motorized lifts, or forklifts, facilitating smooth workflow
Cashier
7-11 Gas Station
Sussex, WI
07.2012 - 03.2013
- Processed cash, credit, debit, and digital transactions swiftly and accurately using the point-of-sale (POS) system
- Operated cash register and processed customer transactions efficiently.
- Balanced the cash drawer at the start and end of each shift with 100% accuracy and zero major discrepancies
- Checked IDs strictly and accurately for age-restricted sales like tobacco and lottery products along with Alcohol sales
- Assisted customers with inquiries and provided product recommendations.
- Restocked shelves, refrigerated coolers, and front-end displays following FIFO
- Oversaw inventory levels to ensure optimal stock availability in store. and organized product displays in store.
- Managed inventory levels and organized product displays in store.
Education
Hamilton High School
Sussex, WISkills
- Kitchen operations - I ran and maintain a kitchen that properly set up to prep, cook, clean, and stocked to have a functional service to the public that can be trusted
- Food safety - Food safety by ensuring dates are in range, cross contamination is eliminated, prepping ingredients with clean hands, and cooking to safe temperatures
- ServSafe certification - knowing how bacteria is created and using that maintain proper cooking and prepping of ingredients are done Teaching others how to follow protocol to maintain edible food
- Sanitation standards - using my knowledge to ensure all counters are cleaned after use every 30 minutes or after soiled countertops or equipment
- Inventory management - daily counts to ensure that product is being used for intended purposes along with potential theft
- Cost control - making sure our cost to produce isn't going over to ensure profits
- Staff training - teaching others my knowledge how to use equipment and tasks of the job along with keeping a busy shift with little to no downtime of standing or sitting around
- Staff supervision - putting employees in places they do best and ensure that all employees on clock are serving the store in the correct manner and if problems arise solve them so no conflicts, illnesses, or customer complaints to handle them as a leader
- Staff coordination - some employees do better in certain delegations and figuring out which position puts the team in best position to succeed
- Time management - putting tasks that are most important first but allocating time in order to achieve most of not all assigned tasks are completed by end of each shift
- Problem-solving - de-escalation of issues between co-workers helps ease tension and figuring out solutions to broken equipment to maintain steady work flow till the problem is solved
- Safety compliance - I made sure to follow rules to make sure no one, including myself put myself in jeopardy, I have made sure to buckle myself while using forklifts or putting tools where they belong so someone else won't be surprised by something not being where it belongs and using equipment only for their intended use
Timeline
Kitchen manager
Casey's General Store
05.2020 - 12.2024
Order Picker
Breakthru Beverage
02.2018 - 07.2018
Sealer
N.R. Asphalt
06.2017 - 11.2017
Associate Trainer
Panera Bread
10.2015 - 02.2017
Roll Tender and Material Handler
Quad Graphics
05.2013 - 07.2014
Cashier
7-11 Gas Station
07.2012 - 03.2013
Hamilton High School