Nicholas Bisesi

• B2B Sales
• establish new client base
• maintain the largest book of business in the mid at lantic region ($900,000)
• oversee projects
• responsible for overall sales growth of the entire branch
• Resolved customer complaints regarding sales and service.
• Established ambitious goals for employees to promote achievement and surpass business targets.
• Liaised with channel partners to build business.
• Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
• Enhanced sales volume through skilled support to both new and inactive customers.
• Drafted contracts that accurately reflected the agreed upon terms of service.

B2B outside sales rep covering MD, VA, DE, WV. Working with businesses both new and established on the most revenue generating telecommunication solutions. Each scenario is slightly different so i was responsible for not only making a sale but customizing the best possible solution to fit the business needs. Viewed myself as a business partner or consultant and not just your typical "sales guy."

• Helped oversee the consolidation of two distribution centers into one with project Riverside United. I was responsible to the optimization and efficiency of the eachpick or less then case portion of the business. Managed daily KPI's through both our manual picking and automated aframe all while constantly finding ways to improve each process by increasing maximum through put while decreasing FTE's.
• I had 47 direct reports all year with spikes during peak season. Across 3 shifts. Managing safety and quality was at the top of the list everyday and often viewed as the most important part of the day.
• I wrote and re wrote all of the standard work processes for every aspect of the daily tasks for both current and on boarding.
• this role also helped me form relationships with multiple outside vendors and suppliers ans i was always looking to cut operating costs.
• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.

• Managed a team of 7 fulltime employees
• Oversaw the fullcase picking aspect of the cosmetics business in the distribution center
• Mentored and guided employees to foster proper completion of assigned duties.
• Built strong relationships with not only my team but others through positive attitude and attentive response.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Maximized efficiency by removing safety hazards and debris from work areas.
• forklift certified
• M.E.R.T (medial emergency response team)

• Prepared merchandise for sales floor by pricing or tagging.
• Engaged with customers to effectively build rapport and lasting relationships.
• Helped customers locate products and checked store system for merchandise at other sites.
• Solved customer challenges by offering relevant products and services.