Nicholas Blanchard

• Design, program, build, install and maintain communication systems for public safety across the state.
• FCC qualified and able to successfully survey, repair and observe radio frequencies and devices.
• Participate in ongoing training programs to stay current with industry advancements and best practices in radio frequency technology.
• Design, install and repair BDA(bi-directional amplifiers) systems regulated by the FCC.
• Trusted with vehicle maintenance and shop inventory
• Install mobile radios in police cruisers, ambulances and fire trucks.
• Trusted and able to communicate with High Ranked Officials such as the Chief of Police, Deputy Chief etc...

Hired to be the head of a new department for the company.

• All low voltage applications. install, repair, troubleshoot.
• Mounted panels for motion detectors, keypads and controls.
• Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
• Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
• Optimized system performance with routine maintenance of low voltage equipment and components.

• Controlled, maintained and repaired the MassPike EzPass tolling system 24/7/365.
• Responsible for all repairs on Raytheon Devices related to our project
• Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
• Investigated hardware product issues involving materials and software and devised solutions.
• Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
• Maintained detailed documentation through testing and analysis to enhance organizational productivity.
• Studied and understood technical manuals and procedural documentation for Electronic Tolling and Raytheon technology.
• Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
• Entered exact commands at computer terminals to activate specific sequences to reset equipment and or diagnose/resolve issues..
• Handled computer system troubleshooting and provided technical support to entire team for computer operations.
• Followed work orders precisely to identify equipment needed, materials required and sequences to correctly completing assignments.
• Troubleshooting and desktop support on Windows, Linux and Mac systems.

• Completed Rough to Finish installations of Crestron systems.
• Rendered on-site installation services and support of basic to complex audio and video systems for residential and commercial based clientele.
• Performed diagnostic troubleshooting and repair or adjustment to integrated audio-visual systems.
• Monitored and repaired audio, video, control systems and video conferencing equipment.
• Adhered to safety protocols while installing projectors, displays and speakers.
• Pulled and terminated variety of cables.
• Commended by management for continuous punctuality and superior performance.
• Read and evaluated diagrams to determine specifications.
• Performed service and system maintenance as directed.

• Mixed water and chemicals in containers to prepare cleaning solutions.
• Inspected cleaning sites to provide cost estimates to customers
• Upsold cleaning services to boost revenue
• Managed large and small job sites/employee groups
• Responsible for training employees
• Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
• Evaluated employee performance and coached and trained to improve weak areas.
• Monitored workflow to improve employee time management and increase productivity.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.