Experienced Shift Manager highly effective at keeping operations running smoothly and client satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
11
11
years of professional experience
Work History
Shift Manager
Integrity Staffing Solutions
10.2020 - 12.2023
Achieved consistent client satisfaction by addressing concerns promptly and professionally.
Managed staff hiring, training and supervision.
Managed employee schedules to ensure adequate coverage during peak hours and mandatory overtime resulting in a smoother workflow.
Promoted a positive work environment through open communication and constructive feedback.
Collaborated with client to train new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the workplace.
Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
Conducted regular evaluations of employee performance, identifying areas for improvement and offering additional training.
Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
Collaborated with other leaders and executives to direct workflow and support operations.
Kept employees operating productively and working on task to meet business and customer needs.
Shift Manager
Integrity Staffing Solutions
07.2019 - 08.2020
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
Supervised up to 500 employees and oversaw quality compliance with company standards.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Recruited and interviewed candidates for management to evaluate readiness and fit for position.
Identified and proactively solved internal problems related to employee turnover by revamping training approaches.
Executed new hire training programs, consistently teaching and validating requisite skills and behaviors.
Tracked various statistics and kept detailed records to support human resources department.
Organized new employee orientation schedules for all new hires.
Streamlined HR efficiencies, coordinated new hire orientations and provided on-boarding and training for up to 500 new employees.
Managed schedules, accepted time off requests and found coverage for short shifts.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Warehouse Picker
Integrity Staffing Solutions
10.2018 - 01.2019
Performed Associate Safety behavioral Audits.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
Kept warehouse clean and organized to maximize team efficiency and productivity.
Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
Unloaded deliveries from trucks in prompt fashion.
Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Coordinated efficient organization, palletizing and transportation of completed packages.
Compared received packages against shipping documents.
Warehouse Associate
BDI Logistics
11.2012 - 10.2018
Maintained accurate inventory records to provide data for use in audits and completion of order requests
Verified quantity and description of materials received by checking merchandise against packing list.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Performed inventory control, including counting and stocking merchandise.
Consistently lifted materials weighing as much as 75 pounds.
Confirmed accuracy, quality and quantity of materials received.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Compared received packages against shipping documents.
Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
Education
High School Diploma -
Hamilton High School
Chandler, AZ
2008
Skills
Inventory controls
Training and Development
Schedule Management
MS Office
Team Leadership
Data collection and analysis
Conflict resolution
Safety Compliance
Documentation and Reporting
Punctual and Reliable
Staff Training and Onboarding
Timeline
Shift Manager
Integrity Staffing Solutions
10.2020 - 12.2023
Shift Manager
Integrity Staffing Solutions
07.2019 - 08.2020
Warehouse Picker
Integrity Staffing Solutions
10.2018 - 01.2019
Warehouse Associate
BDI Logistics
11.2012 - 10.2018
High School Diploma -
Hamilton High School
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